Christian Brothers Automotive Opens Shop in North Fort Worth
Bobby and Sandy Williams open second Fort Worth-area Christian Brothers Automotive store.
November 16, 2018 // Franchising.com // FORT WORTH, Texas - Residents of Fort Worth, Texas, now have another great option for quality car repair right in their neighborhood with the Monday, Nov. 5, opening of the North Fort Worth Christian Brothers Automotive (CBA). Located at 9089 Tehama Ridge Parkway, the new shop is the second store for owners Bobby and Sandy Williams, who also own and run the near-by Bedford CBA.
New CBA shop owners, the Williamses, bring their experience in ethical car care and thoughtful customer service to the North Fort Worth community. Bobby joined CBA in 2015 when he took on the ownership of the Bedford shop. He had been searching for an opportunity that aligned with his faith and would allow him to serve his community and run his business in partnership with his wife. CBA’s dedication to service, transparency and education for their customers inspired him to open his first and now second stores.
“At our shops, we don’t speak technician - we speak in simple terms that customers understand,” said Bobby. “We want our shop to be a welcoming space for everyone, especially those with little knowledge of car care. We are very female focused, with female staff, and our collective team always goes the extra mile to serve and educate our customers, so each and every one of them feels comfortable.”
As native Texans, the Williamses are dedicated to serving their community as well as their customers. They are excited to create new jobs in the area and to continue their work with local nonprofits. They work with Mothers Abandoned or Widowed by donating auto repair services and gifting refurbished cars to the single mothers the local organization supports. Their team has also worked with 6 Stones, a local faith-based coalition dedicated to serving the community by revitalizing homes in the area, offering free car services for parents during back-to-school season, and providing Christmas presents to children and families in need.
Don Carr, president of CBA, expressed his excitement at the Williamses expanding to a second location. “Bobby and Sandy’s commitment to service, their customers and their community is evident in all they do,” he said. “We are looking forward to seeing them share the culture they have cultivated at their first store with their new customers in the North Fort Worth area.”
The North Fort Worth CBA will open its doors Monday, Nov. 5, at 7 a.m. Those interested in knowledgeable, honest and genuine car repairs can schedule an appointment by calling 817.623.9333 during business hours.
The cornerstone of CBA is quite simple: Treat others as you wish to be treated. By following this straightforward guideline, the franchise has garnered glowing reviews from consumers who once dreaded visiting a repair shop. To stand apart from other car repair service providers, CBA stands by its Nice Difference warranty, a two-year/24,000-mile warranty (whichever benefits the customer most) valid at CBA locations nationwide. The franchise also provides a free shuttle service to customers who drop their cars off for repairs and need transportation back home or to work.
Based on customer ratings of all CBA repair franchises, the vast majority of customers have expressed satisfaction with everything from ease of scheduling appointments and receiving friendly service to the cleanliness of the locations and quality of work performed. It’s why 98 percent of customers said they would return to a CBA facility in the future, and why 97 percent said they would recommend a facility to a friend.
About Christian Brothers Automotive
Christian Brothers Automotive is one of the nation’s leading automotive service and repair franchise systems, with more than 190 locations in 27 states. Founder and CEO Mark Carr opened the first location in Houston in 1982 with the goal of running an automotive repair facility based on honesty, integrity and exceptional customer service. All locations seek to provide car repairs in a timely and trustworthy manner, embracing an “open shop” policy designed to give customers the information they need to navigate repair-related decisions with confidence - ultimately putting them in the driver’s seat of their service experience. Christian Brothers Automotive began selling franchises in 1996 and is growing at a pace of 15 to 20 stores annually. The company maintains a 100 percent success rate with its store operations, never having closed a location. To learn more or find a store near you, visit www.ChristianBrothersAuto.com.
SOURCE Christian Brothers Automotive