uBreakiFix Expands Western New York Footprint With West Seneca Store
Industry-Leading Tech Repair Brand Brings High Quality Electronics Support to Southgate Plaza
September 06, 2019 // Franchising.com // WEST SENECA, N.Y. - Tech repair brand uBreakiFix opens its newest location, uBreakiFix West Seneca, on September 9 at 1018 Union Road.
uBreakiFix services anything with a power button, including smartphones, game consoles, tablets, computers, drones, hoverboards, and everything in between. To date, uBreakiFix has completed more than 6 million repairs. While common fixes include cracked screens, software issues, and camera issues, the brand offers support for most technical problems on any electronic device, regardless of make or model.
Through strategic partnerships with leading technology companies, including Samsung and Google, uBreakiFix provides Samsung Galaxy customers and Google Pixel and Pixelbook customers with manufacturer-backed, same-day repair services using genuine parts. Through the partnership with Samsung, Galaxy owners can get in and out-of-warranty repairs at more than 350 locations nationwide, with most repairs completed in two hours or less.
uBreakiFix West Seneca is the fifth location for Nate Bautz and Lonney Krentz, who also own stores in Williamsville, Hamburg, Cheektowaga, and Niagara Falls. The business partners plan to open three more locations and are excited to bring high quality electronics repair to more communities across Western New York.
“We knew there was a need in our hometown for skilled repairs by honest and hardworking people,” Bautz explained. “We pride ourselves on providing excellent customer service and making personal connections with everyone who walks through our doors. After all, our smartphones and other devices have become our life lines.”
uBreakiFix was founded in 2009 by millennial duo Justin Wetherill and David Reiff, who later partnered with Eddie Trujillo to transition their Internet-based brand to a brick and mortar model. By offering convenience, accessibility, and unparalleled customer service, uBreakiFix filled a gap in the repair marketplace and has since emerged as an industry leader in growth, service offerings, and authorized partnerships. In 2018, Wetherill was inducted into the Forbes Technology Council, and uBreakiFix earned a top spot on Entrepreneur’s Franchise 500® list, ranking #18 overall, #1 in the Electronics Repair category, and #1 on the Top New Franchises list. Currently, uBreakiFix has more than 500 locations open across the U.S. and Canada.
“At uBreakiFix, our goal is to take the hassle of a broken device and create the most positive, convenient experience possible for our customers,” Wetherill said. “We are a customer service company first, and a tech repair company second. As we expand into West Seneca, we look forward to becoming the trusted resource to keep consumers and businesses connected to the things and people who matter most.”
uBreakiFix West Seneca is located at 1018 Union Road West Seneca, NY 14224 and can be reached at: 716-646-UBIF (8243). For more information and to view a service menu, visit https://ubreakifix.com/locations/westseneca.
Founded in 2009, uBreakiFix specializes in the repair of small electronics, ranging from smartphones, game consoles, tablets, computers, and everything in between. Cracked screens, software issues, camera issues, and most other problems can be repaired by visiting uBreakiFix stores across the U.S. and Canada. Since 2016, uBreakiFix has served as the exclusive walk-in repair partner for Google Pixel customers. In 2017, uBreakiFix expanded the partnership to include exclusive after sales support for Google Pixelbook customers. In 2018, uBreakiFix became a Samsung Care authorized service provider offering same-day, in-person support for Samsung Galaxy customers across the U.S. In 2018, uBreakiFix also ranked #18 on Entrepreneur’s Franchise 500®, #1 in the Electronics Repair category, and #1 on the Top New Franchises list. For more information, visit https://www.ubreakifix.com.
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