FirstLight Home Care Named a Top Franchise for Veterans by Franchise Business Review
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FirstLight Home Care Named a Top Franchise for Veterans by Franchise Business Review

Independent Research Data Shows Veteran Franchise Owners Are Highly Satisfied with FirstLight’s Performance Through Pandemic

November 10, 2020 // // CINCINNATI, OHIO - FirstLight® Home Care was identified by independent research firm, Franchise Business Review, as being one of just 80 franchise brands to be named an award-winning franchise in its 2020 report on the Top Franchises for Veterans.

FirstLight Home Care delivers non-medical home care to people who need companion care and personal care services at home, in communities or wherever they reside, including seniors, veterans, adults with disabilities and those recovering from illness, injury or surgery. Trained FirstLight caregivers help with many needs, from errands, transportation and household tasks to individual responsibilities like bathing and personal hygiene.

Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction, provides the only ranking of franchises based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes rankings of the top franchises in its annual Guide to Today’s Top Franchises, as well as guides throughout the year ranking the top franchises in specific sectors.

To identify the companies on the list of the best franchises for veterans, Franchise Business Review analyzed data from over 2,500 franchise owners, representing more than 240 brands regarding their overall satisfaction with their brands and their likelihood to recommend them to others.

FirstLight Home Care’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.

“I personally know so many small business owners who are scrambling to stay afloat this year,” said Franchise Business Review President Michelle Rowan. “But the best franchise companies - like those on this year’s list of the Top Franchises for Veterans - really stepped up support for their franchisees and helped them navigate through all the challenges of 2020. The beauty of owning a franchise is “you are in business for yourself, but not by yourself.”

Veterans are a great fit for franchise ownership because of their strong operational experience, leadership skills and discipline.

"Former military service members make extraordinary franchisees," said Jeff Bevis, CEO and co-founder of FirstLight Home Care. “We’ve always had a passion for supporting military veterans and an added appreciation for their service to our country. We continually look for ways to ensure they have the resources, training and support they need to transition into franchising. We also have proven programs in place that provide veterans with a solid foundation to help them open and grow their own FirstLight business.”

Visit Franchise Business Review online to see the full description of the 2020 Top Franchises for Veterans.

About FirstLight Home Care

FirstLight Home Care is a leading provider of non-medical home care, helping individuals in 36 states achieve the quality of life they deserve. The company has set a new standard in home care by creating an unmatched Culture of Care that drives industry-leading client and employee satisfaction. FirstLight is a lifeline not only for seniors, but for people recovering from illness, injury or surgery, adults with disabilities, veterans, busy families, and anyone 18 and older who needs personal or companion care services. FirstLight Home Care’s mission is to deliver exceptional, compassionate care provided by extraordinary people so that all those who are served may age with comfort, dignity and independence in the place they call home. FirstLight is also proud to champion the family caregivers who give countless hours of care to their loved ones every day by providing the resources and support needed to help them maintain balance in their own lives. Visit the FirstLight Home Care website.

About Franchise Business Review

Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures satisfaction and engagement of franchisees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,100 leading franchise companies. To read our publications, visit their webpage. To learn more about FBR’s research, please visit the company website.

SOURCE FirstLight Home Care



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