DreamMaker Bath and Kitchen Named a 2021 Franchising@WORK Finalist by Franchise Business Review
Independent Survey Recognizes DreamMaker Bath and Kitchen for Outstanding Company Culture and Employee Engagement in the Franchise Sector
October 01, 2021 // Franchising.com // Waco, TX - DreamMaker Bath and Kitchen was recently named a finalist for the 2021 Franchising@WORK Awards by Franchise Business Review. The awards recognize franchise companies with the highest employee satisfaction based on an independent survey of corporate franchise staff.
DreamMaker President and Chief Stewardship Officer (CSO) Doug Dwyer says a key part of the company’s success is its Code of Values™. “This is the central pillar of how we treat our customers as well as our employees, and it shows,” he says.
“At DreamMaker, we believe in people first and profit second,” says Dwyer. “Throughout our franchise’s history, we have sought to treat everyone with respect and integrity, including our workers. We believe that this results not only in customer loyalty and more referrals, but also in a sense of dedication and a higher calling for our teams.”
Franchise Business Review (FBR), a market research firm that specializes in benchmarking satisfaction within the franchising sector, conducts surveys of corporate franchise employees, franchise supplier employees, and franchise owners’ employees across North America each year to determine their levels of engagement.
FBR recently conducted the industry-wide Franchising@WORK Employee Engagement & Compensation Benchmarking Study to provide aggregate data to help franchise companies understand how their culture, compensation, and engagement compare to others. All corporate franchise employees were invited to take part.
Participants were asked 24 core benchmark questions related to job satisfaction, engagement, management, brand leadership, and culture, as well as detailed personal questions about their position, compensation, benefits, and demographics.
Franchise companies that participated in Franchise Business Review’s employee engagement research were eligible for the Franchising@WORK Awards. FBR analyzed data from over 4,000 franchise professionals to identify the finalists based on responses from their employees in eight key areas.
“Recruiting and retaining employees was challenging pre-pandemic. Now, it’s nearly impossible for some organizations, as work/life balance, job flexibility, remote work, and higher wages have become top priorities,” says Eric Stites, founder and CEO of Franchise Business Review. “Franchise companies that were focused on building a strong culture prior to the pandemic have fared far better in maintaining high levels of employee engagement, which ultimately translates directly to more engaged franchisees and more loyal, satisfied customers. We are proud to recognize the companies that have dedicated the time and consistency to creating a culture that really moves the needle.”
SOURCE Dreammaker Bath and Kitchen
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