Paul Davis Bids Farewell To Paul Gresham
Retiring From 35 Years Of Service As Franchise Office Owner And Senior Project Manager For Canadian Company
November 29, 2021 // Franchising.com // Mississauga, ON - Peter Heary, President of Paul Davis GTA West Group, is honouring the retirement of Paul Gresham, one of the Canadian company’s longest, and continuously running office owners and employee for 35 years. Heary’s office includes franchise service territories in Etobicoke, Mississauga, Brampton, Halton, and Hamilton where Gresham most recently served as an enduring senior project manager.
Paul Suddes, a co-owner of Paul Davis Muskoka also thanks Gresham for the insights and leadership that helped shape Suddes’ career in the insurance restoration industry. Suddes worked as a project manager for Gresham in his early stages of his career. “Paul Gresham’s influence and honest approach to doing restoration work with accuracy and integrity was a main building block for the development of a hub and spoke model that Pete Heary and I developed in southern Ontario, which is currently known as the Paul Davis GTA West Group,” said Suddes.
According to Heary, throughout the years, Gresham’s capacity to respond to customers quickly and competently with accuracy and empathy in residential and commercial property, and catastrophic disasters speaks volumes for the man who is now retiring from the rigorous industry. “Paul’s unique ability to connect with our customers and understand their trauma from water, fire, mould damage is exceptional. There are few left in the industry with his heartfelt, empathetic nature to serve in the ‘old school’ style of spending time with those in need from devastation in their lives with proper estimating, and best practices,” said Heary. Heary added, “Today’s technology has changed our industry and the practices of those who genuinely love working directly with customers. Paul is a special man, and we will miss him in our business.”
Suddes and Gresham are the few remaining individuals in the Paul Davis network who had the honour of being trained by Paul Davis himself. “Mr. Paul Davis in Jacksonville, Fla., was a pioneer in the insurance restoration industry and helped shape the industry to where it is now. He was an innovator who founded the concept of what is now more than 300 franchise offices in Canada and the U.S.,” said Suddes.
Gresham experienced a lifetime career that delivered on a full range of projects expertly and cost effectively. His teams of restoration industry professionals have grown and expanded the locally owned and operated companies with valued support from customers, vendors, and suppliers. Paul Davis provides emergency and restoration services for individuals, families and businesses that have suffered from property damage due to water, fire, flood, mould, and catastrophic events. Gresham integrally helped Paul Davis offices in Canada prosper while building the business on increased jobs, and hiring full time employees and subcontractors for work with customers.
“I feel that I’m content now after serving as a restoration professional, a mentor, and thoughtfully natured man who is retiring. After 35 years of work, I will now enjoy activities with my wife of 40 years, three children, and two grandchildren. We will continue enjoying motorcycle touring, and RV travelling throughout areas of Canada where we’ve never been, plus hunting and fishing in this magnificent area,” said Gresham. “My credo is to be accountable 100 percent of the time and ‘face the music’ if you need to improve your work and service with customers. Pay attention to details and be proud of what you are doing, ask if you don’t know something. I will enjoy the next phase of retired life.”
Gresham’s colleagues tip their hats to him as he hands over the keys to the next generation of professionals.
Gresham purchased the Halton Hamilton office with his father and brother in 1989 and expanded by acquiring the Brampton region a few years after. In 1997, the Halton Hamilton Wentworth office was sold to Suddes who later partnered with Heary.
During this time, Gresham continued to work for Paul Davis GTA West for more than 10 years as senior project manager, estimator, while troubleshooting jobs, and helping customers. Gresham resides with his family in Burlington, Ontario, and his career includes many years as a local swimming pool builder. He holds a Bachelor of Physical Education degree from McMaster University in Hamilton, Ontario.
“Paul will be missed by our team. He is a great man who exemplifies exceptional business ethics, morals, and doing the right thing on every project, all the time,” said Heary. “Paul Davis Canada wishes Paul and his family a wonderful and happy chapter together, and we thank him for a job well done.”
Gresham, and Paul Davis owners and employees hold certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and are highly trained while maintaining continuing education in the latest restoration and emergency services technologies, and contents cleaning methods.
SOURCE Paul Davis Restoration Inc
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