BIGGBY® COFFEE Named a 2022 Top Food Franchise by Franchise Business Review
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BIGGBY® COFFEE Named a 2022 Top Food Franchise by Franchise Business Review

Independent Survey Shows Franchise Owners Are Highly Satisfied with BIGGBY® COFFEE’s Performance

June 29, 2022 // Franchising.com // Lansing, Michigan - BIGGBY® COFFEE is one of just 38 franchise companies to be named an award-winning franchise by Franchise Business Review in its 2022 report on the Top Food and Beverage Franchises.

BIGGBY® COFFEE believes that owning a coffee shop is a higher calling. No other business brings so many people together and creates the potential to do exponential amounts of good in a community. BIGGBY® COFFEE delivers on the promise of gourmet coffee, world-class customer service, and non-stop community engagement. Steadfast reliance on systems to support people and share great coffee has allowed our franchise to grow to over 300 locations since 1995.

Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction, provides the only ranking of franchises based solely on actual franchisee satisfaction. Franchise Business Review publishes rankings of the top franchises in its annual Guide to Today’s Top Franchises, as well as special interest reports throughout the year recognizing the top franchises in specific sectors.

To select the companies on this year’s list of top food franchises, Franchise Business Review analyzed 18 months’ worth of data from over 10,500 franchise owners in the food sector regarding their overall satisfaction with their brands and their likelihood to recommend them to others.

BIGGBY® COFFEE’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems including training & support, operations, franchisor/franchisee relations, and financial opportunity.

“The food franchise sector is historically one of the toughest, but delivers a tremendous return on investment for many,” said Eric Stites, CEO of Franchise Business Review. “The key is to choose the right brand. The award-winning brands on our list of the Top Food Franchises rate 15% – 25% higher on average in overall franchisee satisfaction over other food competitors. That data is very telling in that it provides real insight for someone considering investing in a franchise into the companies that are performing well in the areas critical to their franchisees’ success.”

SOURCE BIGGBY® COFFEE

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