Minuteman Press International Leads the Way in Franchisee Satisfaction
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Minuteman Press International Leads the Way in Franchisee Satisfaction

Minuteman Press International Leads the Way in Franchisee Satisfaction

Minuteman Press International is the world’s leading printing and marketing franchise known for strong core values and outstanding, ongoing local support—and it shows. 

See what three Minuteman Press owners have to say about their brand and the support they receive:

Kendall Lemley, U.S. Air Force Veteran, Minuteman Press in Cincinnati, Ohio

After a highly demanding 16-year corporate career and two decades of U.S. Air Force service, Kendall Lemley was ready for a fresh start. He did his due diligence for nearly a year, researching independent family-owned businesses, partnerships, start-ups, and franchise brands in a wide range of industries.

“I found plenty of jobs I was qualified for, but nothing I was at all enthusiastic about.  I needed something to get me excited about my career again, and the autonomy of small business ownership was appealing,” says Lemley.  “I was beginning to think that a business that fit my needs didn’t exist until I found Minuteman Press.” 

With no experience in the print industry, Lemley has found franchise success thanks to Minuteman Press' world-class training and his consumer-centric mindset. 

Lemley’s Minuteman Press franchise review on support: “I've been very thankful for the support I've gotten from Minuteman Press.  From initial training in New York to the tools and guidance they've offered along the way, it's nice to have such a high level of support available.  It is particularly beneficial to have a regional layer of support in addition to everything the home office does for us. And I found the recent World Expo in Las Vegas to be very useful as well.  I returned from that trip with pages of new ideas for growing my business.” 

Susan Fitzgerald-Reichert, Minuteman Press, Plymouth, New Hampshire

Multi-unit franchise owner Susan Fitzgerald-Reichert has been a franchisee since 2017. She brings a rich and varied business background to the brand, ranging from restaurant and coffee industries to packing and shipping art and antiques—and even ran a trade show company. With Minuteman Press, she focuses on community engagement and helping her New Hampshire clients thrive with printing and marketing.

Fitzgerald-Reichert’s review of Minuteman Press technology and product lines: “I bought a new wide-format printer, and that's been a great steady source of income and has introduced us to new customers.  We plan on offering more options with direct mail, and at the same time, we are introducing our clients to our promotional products.”

Richie Moore, Minuteman Press, Macon, Georgia 

Macon, Georgia Minuteman Press franchise owner Richie Moore was born to be an entrepreneur. When the opportunity came to leave behind a career at Progressive Insurance, he looked to Minuteman Press to finally realize his dream, with the help and encouragement of his father and his wife, Michelle. Celebrating over two years in business, Moore is proud of his work and the relationships built with his customers as they grow together.

“One reason we tripled our profit is customer retention,” Moore says. “I think taking advantage of the Choice Vendors Minuteman Press International graciously keeps lining up for franchisees has been a huge help for which I am thankful.  We take our capabilities and use them to stay very busy, and we are very busy in the community, so we are known.”

Moore’s Minuteman Press franchise review on branding: “I get people from other parts of the state or country who recognize our brand and those that are not as familiar D.O. allow us to educate them.   Fortunately, those within Macon who may need us to educate them to our many offerings are helped along by the amount of branding and support I receive from World Headquarters.  Also, we pride ourselves on not being the ‘cheapest,’ but before long, our quality shows that our prices are more than fair and the end product is going to be great. Our customers love what they receive from us, and we are thankful to provide it.”

Learn more about Minuteman Press franchise opportunities and access Minuteman Press franchise reviews at https://minutemanpressfranchise.com

Minuteman Press Int'l.
Minuteman Press is the world's largest & number 1 rated printing & marketing franchise. Our business model features multiple revenue streams, a high repeat business factor, normal hours of operation, a royalty cap and much more! Learn More

Published: March 5th, 2020

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