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Continuous improvement, innovation, and excellence are the hallmarks not only of successful companies, but also of successful business leaders. Whether leading a franchise brand or a multi-unit franchisee organization, learn how to develop your professional leadership skills from the best in the franchise business.

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Dine Brands Global, Inc.
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At FGMC, HubKonnect CEO Michael Koch explained why AI success starts with connected data, hyperlocal intelligence, and turning insights into action.
  • M. Scott Morris
  • 1,253 Reads 5 Shares
At FGMC, franchise leaders explored how breaking down silos and integrating AI can help marketing teams move faster while keeping people at the center.
  • Kerry Pipes
  • 1,372 Reads 6 Shares
At FGMC, Ring founder Jamie Siminoff shared how staying focused on the mission, embracing constraints, and listening to customers can turn setbacks into growth
  • Kerry Pipes
  • 1,175 Reads 5 Shares
At FGMC, franchise leaders explored how turning marketing data into clear, actionable decisions can improve franchisee profitability and grow enterprise value
  • Kerry Pipes
  • 1,346 Reads 5 Shares
The Franchise Growth & Marketing Conference showcased how data, AI, and collaboration drive profitable growth
  • Kerry Pipes
  • 1,299 Reads
Nearly 90 franchise owners were recognized for excellence in entrepreneurship, community outreach, workforce development, and service to others
  • International Franchises Association
  • 3,723 Reads 27 Shares
As tools and data multiply, uncertainty has become part of the operating environment
  • Paul Wilbur
  • 2,381 Reads 1 Shares
Franchise leaders shared how strong systems, teams, and structure drive successful multi-brand growth
  • M. Scott Morris
  • 4,009 Reads 3 Shares
Franchise leaders say sustainable growth starts with people, culture, and smart operational priorities
  • Kerry Pipes
  • 2,558 Reads 1 Shares
Jim Craig inspired MUFC attendees with lessons on leadership, teamwork, preparation, and dreaming bigger
  • Kevin Behan
  • 2,498 Reads 10 Shares
Top franchise operators boost profits by treating the P&L as a story, not just a scorecard
  • M. Scott Morris
  • 2,480 Reads 7 Shares
MassageLuXe
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MassageLuXe
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MassageLuXe
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Growth happens when franchisees build strong teams, trust systems, and stop doing everything themselves
  • Kerry Pipes
  • 3,138 Reads 38 Shares
Jon Dorenbos inspired MUFC attendees with a powerful message of resilience, forgiveness, and purpose
  • Kevin Behan
  • 2,350 Reads 1 Shares
Greg Flynn shares how disciplined growth, strong brands, and local leadership drive franchise success
  • Kerry Pipes
  • 4,067 Reads 4 Shares
At MUFC 2026, leaders agreed that value, service, and strong leadership will define the next era of growth
  • Kerry Pipes
  • 3,593 Reads 1 Shares
Brittany Hodak showed MUFC attendees how great customer experiences turn customers into loyal superfans
  • M. Scott Morris
  • 2,587 Reads 2 Shares
At the 2026 Multi-Unit Franchising Conference, one theme stood out: Growth is getting smarter, more disciplined, and more strategic
  • Matt Haller
  • 2,694 Reads 2 Shares
Mitch Cohen, chair of the 2026 Multi-Unit Franchising Conference, highlights the insights and connections from the event
  • Mitch Cohen
  • 3,772 Reads 1 Shares
More units can expose weak leadership structures before owners realize it
  • Kendall Rawls
  • 2,431 Reads 4 Shares
Opening or acquiring more units can expose weak leadership structures before owners realize it
  • Kendall Rawls
  • 2,644 Reads
Ostrowe, a multi-unit franchisee and IFA board member, currently serves as chief operating officer for Oklahoma
  • The International Franchise Association
  • 2,402 Reads 2 Shares
Angry Crab Shack
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Angry Crab Shack
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Angry Crab Shack
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Most employees leave their jobs because their managers are not coaching, nurturing, recognizing, or motivating them
  • John Tschohl
  • 3,009 Reads 15 Shares
Rapid expansion can mean putting out fires, filling gaps, and making decisions that others should make
  • Kendall Rawls
  • 2,471 Reads 2 Shares
Jane Campbell answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 2,662 Reads 7 Shares
Colette Bell answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 3,063 Reads 6 Shares
Shawn Caric, VP of Franchise Development at Smoothie King, discusses how the brand employs technology in its franchise development process
  • Franchise Update Media
  • 4,896 Reads 4 Shares
Make the rest of 2020 a great one for franchise sales with these 5 “must-do” tips
  • Keith Gerson
  • 7,436 Reads 58 Shares
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