H&R Block Serves Record Total U.S. Clients Through April 18
KANSAS CITY, MO--(Marketwire - Apr 25, 2012) - H&R Block, Inc. (NYSE: HRB)
- 22.2 million total U.S. tax returns prepared, up 962,000 or 4.5 percent
- Total online1 returns prepared grow more than 20 percent; total digital returns increase 12.3 percent
- Total U.S. retail returns prepared up 1.0 percent; aggregate net U.S. retail tax preparation fees up 1.1 percent
- Total H&R Block Emerald Prepaid MasterCard® units grow 24 percent to 2.9 million
H&R Block, Inc. (NYSE: HRB) today reported that total U.S. tax returns prepared fiscal year-to-date through April 18 reached a record 22.2 million, up 4.5 percent compared to the prior year period. The company reported client growth for the second consecutive year in both its U.S. retail and digital channels.
"I am pleased that we served nearly 1 million additional clients throughout our U.S. retail and digital tax channels this year," said Bill Cobb, H&R Block's president and chief executive officer. "Our preliminary analysis suggests we gained approximately 50 basis points of total U.S. share, including 60 basis points of share in the digital online category and 20 basis points in the assisted category."
Total digital tax returns prepared increased 12.3 percent fiscal-year-to-date through April 18, led by online1 unit growth of more than 20 percent. Total U.S. retail returns prepared grew 1.0 percent, while aggregate net U.S. retail tax preparation fees grew 1.1 percent for the comparable period. Last September, the company discontinued its EXPRESSTAX franchise offices, which collectively prepared nearly 100,000 tax returns. Excluding EXPRESSTAX returns prepared through April 18, 2011, as well as EXPRESSTAX returns retained by H&R Block through April 18, 2012, total U.S. retail returns prepared grew 1.6 percent.
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About H&R Block
H&R Block, Inc. (NYSE: HRB) has prepared more than 575 million tax returns worldwide since 1955, making it the country's largest tax services provider. In fiscal 2011, H&R Block had annual revenues of nearly $3 billion and prepared more than 24.5 million tax returns worldwide, including Canada and Australia. Tax return preparation services are provided in company-owned and franchise retail tax offices by approximately 100,000 professional tax preparers, and through H&R Block At Home™ digital products. H&R Block Bank provides affordable banking products and services. For more information, visit the H&R Block Online Press Center.
1 Total online returns prepared exclude software-based and Free File Alliance ("FFA") returns.
|Preliminary U.S. Tax Operating Data|
|Fiscal Year to Date as of 4/18/12||Fiscal Year to Date as of 4/18/11||Percent change|
|Total returns prepared: (1)|
|Total retail operations||14,862||14,708||1.0||%|
|Free File Alliance||856||760||12.6||%|
|Total digital tax solutions||7,371||6,563||12.3||%|
|(1)||Prior year numbers have been reclassified between company-owned and franchise operations for offices which were refranchised during either year|