August 14, 2013 // Franchising.com // CHICAGO - BrightStar Care®, one of the fastest growing private duty home healthcare and staffing providers in the country, announces the promotion of Thom Gilday from BrightStar Group Holdings, Inc. Chief Financial Officer to President and Chief Operating Officer.
In his new role, Gilday will be responsible for the day-to-day operating activities of BrightStar Group Holdings, translating the enterprise's vision and strategy into action plans, monitoring systemwide financial and strategic progress against milestones and goals, and overseeing the launch and growth of future BrightStar brands. Gilday will lead Senior Leadership Team and provide regular reports on the operations and financial performance of the enterprise to BrightStar Care CEO and co-founder Shelly Sun.
“Thom embodies our core values and passion for franchisee profitability and customer quality of life,” said Shelly Sun, Co-Founder and CEO of BrightStar Care. “I am very proud to appoint Thom to a larger role in our organization with the senior leadership team's unanimous support. He has made a huge contribution already in the past year, and in his new role Thom will expand his ability to positively impact all stakeholders.”
Currently, Gilday is developing a multi-unit owner platform and leading international franchise development efforts. Since joining BrightStar in 2012, Gilday has led the BrightStar Care corporate finance, human resources, and technology teams; implemented financing programs for BrightStar Care franchisees; and assisted on the launch of BrightStar Senior Living, the company’s first residential product line focused on assisted living and memory care.
“I am very fortunate to be working with such a talented, passionate and intelligent team,” Gilday said. “We are all driven by the same objective, the highest quality care delivered by the best owners and caregivers in the home care industry.”
Before coming to BrightStar, Gilday served as Chief Financial Officer of Celebration Foods, LLC, a manufacturer and distributor of frozen desserts and novelties, including ice cream cake brand Carvel®. During his tenure there, Gilday directed the accounting, financial planning and analysis, information technology, human resources and risk-management functions. He has held numerous positions that support various international and domestic operations, including Allied Domecq QSR, the franchisor of Dunkin’ Donuts and Baskin Robbins.
Based in Chicago, BrightStar Care is a national franchise with more than 250 locations that provide full-service staffing of medical and non-medical private duty home care to private clients from children to older adults, as well as supplemental staffing to healthcare organizations and corporate clients. Each BrightStar location pursues Joint Commission accreditation, a nationally recognized measure of quality that is recognized throughout the healthcare industry. BrightStar Care’s well-qualified, attentive caregivers provide peace of mind to clients and their families, providing a customized care plan to match clients with qualified, pre-screened caregivers that best suit their needs. BrightStar Care is one of the few home care providers that offer both medical and non-medical homecare, available to all clients 24/7. BrightStar uses the nationally known patient satisfaction survey company Press Ganey to measure client satisfaction and is proud that 9 out of 10 clients would recommend them to a friend.
For more information on BrightStar Care please visit brightstarcare.com; to find out more about BrightStar Franchising, visit www.brightstarfranchise.com.
SOURCE: BrightStar Care
Fishman Public Relations