June 03, 2014 // Franchising.com // LEXINGTON, KY. – Back in growth mode, premium Italian quick-service restaurant chain Fazoli's announces four promotions and the addition of a director. The moves come as Fazoli's continues a sales turnaround and plans to open 10 franchised and one company restaurant this year. Scott Sir Louis was promoted to vice president, Company Operations from director, Company Operations. He joined Fazoli's in 2002. Doug Bostick, with the company for 14 years, is the new vice president, Franchise Operations. He previously was director, Franchise Operations. Additionally, Chris Markovich and Patrick Devine were promoted to director of Company Operations from regional director posts.
"Each of these team members has played an extremely important part in Fazoli's turnaround," said Carl Howard, president and CEO. "More importantly, they will continue to play a key role by increasing guest satisfaction, growing sales and helping us expand into new markets."
Howard added that Fazoli's guest satisfaction ratings and franchise sales have increased significantly over the last two years. "Scott, Doug, Chris and Patrick clearly deserve much of the credit for turning Fazoli's around," Howard added. "These promotions reflect their hard work, effort and commitment."
To support continued development, Fazoli's also announced that John Bernardo was hired as director, Construction and Facilities Management. Bernardo joins the company from Smith Construction Group. His experience includes working with such restaurant and retail companies as McDonald's, Wendy's, Ponderosa, Kroger and Home Depot.
An American family favorite for more than 20 years, Fazoli's ranked #2 overall among large national fast-food chains in the prestigious Zagat Survey. With a premium menu of freshly prepared Italian entrees, oven-baked sandwiches and salads, a new service style featuring table service and a contemporary new restaurant design, Fazoli's is expanding throughout the country. Founded in Lexington, Ky. in 1988, Fazoli's was acquired by Sun Capital Partners in 2006.
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