Mixing Business with Pleasure: Four in Five Travelers Squeeze Personal Activities into Work Travel

Hampton by Hilton takes the stress out of travel, introducing new, convenient locations offering the brand’s thoughtful service and value-added amenities.

October 24, 2017 // Franchising.com // MCLEAN, Va. - The busiest month for corporate travel* is in full swing, inspiring Hilton’s (NYSE: HLT) global brand Hampton by Hilton to conduct a survey which uncovered that four in five respondents had business trip secrets. The study, conducted by Wakefield Research**, found that these secrets were as simple as scheduling meetings for a Friday or Monday to incorporate a weekend stay (51 percent) or a little more calculating like staying at a less expensive hotel to splurge elsewhere, such as a pricey restaurant (37 percent).

Other noteworthy survey result findings:

  • What Travelers Dread: 81 percent of business travelers dread either getting delayed and being away from home longer than planned, or managing a pile of work when they get back home.
  • Rookie Mistakes: For a novice, the biggest reported mistakes were: arriving late to the airport or missing a flight (63 percent), packing more than needed (51 percent) or not packing appropriately for the weather (47 percent).
  • Age Matters: Millennials are more likely to book their work trip with a personal interest in mind than their Boomer counterparts (87 percent Millennials vs. 71 percent Boomers).

For travelers seeking a hotel committed to delivering a warm welcome and accommodating service, Hampton by Hilton - the highest ranked upper midscale brand*** - added 24 properties to its growing portfolio in September and October alone, bringing the total number of openings for the brand this year to more than 100. To complement the influx of conferences and trades shows in the fourth quarter, several of these hotels are debuting in business-centric destinations such as the Hampton Inn & Suites by Hilton Oakwood Village Cleveland in Ohio, Hampton Inn & Suites by Hilton Indianapolis-Keystone in Indiana and Hampton Inn & Suites by Hilton Phoenix/Scottsdale on Shea Boulevard in Arizona. Cleveland and Phoenix**** are favored destinations by business travelers given their consistently on-time flights, reasonable cost of lodging and minimal traffic, while Indianapolis is high on the list for the large number of Fortune 500 companies that call it home.

“Business travel is just one of life’s many obligations, and finding ways to turn them into ‘obli-cations’ to make the journey more enjoyable and less stressful is what Hampton by Hilton is all about,” says Shruti Gandhi Buckley, global head, Hampton by Hilton. “Opening 24 new hotels allows Hampton to continue welcoming business travelers seeking high quality, consistent and affordable accommodations wherever their trip takes them.”

Hampton by Hilton also added the following properties to its U.S. portfolio:

  • Northeast: Hampton Inn & Suites by Hilton Boston/Stoughton in Massachusetts.
  • Southern: Hampton Inn by Hilton Bulverde and Hampton Inn & Suites by Hilton Fort Worth Downtown in Texas, Hampton Inn by Hilton Miami Airport East in Florida, Hampton Inn by Hilton Kernersville in North Carolina and Hampton Inn by Hilton Newport in Tennessee.
  • Midwest: Hampton Inn by Hilton Big Rapids and Hampton Inn & Suites by Hilton Bay City in Michigan, Hampton Inn & Suites by Hilton Stroud in Oklahoma.
  • Southwest: Hampton Inn by Hilton Salt Lake City Cottonwood in Utah.
  • West Coast: Hampton Inn & Suites by Hilton Portland-Pearl District in Oregon and Hampton Inn & Suites by Hilton Mission Viejo in California.

Additionally, the brand is expanding its global presence with the following new international openings: Hampton by Hilton Freiburg in Germany, Hampton by Hilton Lublin and Hampton by Hilton Gdansk Oliwa in Poland, Hampton by Hilton Iasi in Romania, Hampton by Hilton Bogota Airport in Colombia, Hampton by Hilton Edinburgh West End in the United Kingdom, Hampton Inn by Hilton Tijuana in Mexico, and Hampton by Hilton Nanjing South Station and Hampton by Hilton Hefei Sanxiaokou in China.

Hampton by Hilton’s offerings make for a seamless travel experience with spacious rooms and added-value amenities, which are ideal for the business traveler on-the-go. All guests can enjoy the brand’s signature free, hot breakfast; On the Run™ breakfast bags; complimentary Wi-Fi; a 24/7 Treats shop for snacks and sundries; a fitness center and pool; as well as complimentary unlimited coffee and tea all day long. Additionally, each hotel offers guests the friendly and thoughtful service they deserve along with the promise of complete satisfaction with the 100% Hampton® Guarantee.

Hampton by Hilton is part of Hilton Honors, the award-winning guest-loyalty program for Hilton’s 14 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels save time and money, and gain instant access to the benefits they care about most, such as an exclusive member discount, free Wi-Fi and a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay. Members can also redeem their Points for free nights, to gain access to unique events through the Hilton Honors auction platform or to make purchases at Amazon.com with Amazon Shop with Points.

Read more about Hampton by Hilton at hampton.com and news.hampton.com.

* Source: Hertz / NRN
** Wakefield surveyed 1,000 U.S. business travelers using an email invitation and online survey
*** Source: American Customer Satisfaction Index
****Source: On Call International / CNBC

About Hampton by Hilton

As the number one ranked franchise for the past eight years, according to Entrepreneur®, Hampton by Hilton, including Hampton Inn by Hilton and Hampton Inn & Suites by Hilton, serves value-conscious and quality-driven travelers with more than 2,275 properties nearly 230,000 rooms in 18 countries and territories. High quality accommodations and amenities, such as complimentary Wi-Fi, free, hot breakfast and On The RunTM breakfast bags, contribute to Hampton by Hilton ranking as a leader in its segment. Hampton by Hilton Team Members deliver friendly, authentic, caring and thoughtful service defined as Hamptonality. Each Hampton by Hilton hotel offers complete satisfaction with the 100% Hampton® Guarantee. Hampton by Hilton is part of Hilton Honors, the award-winning guest-loyalty program for Hilton’s 14 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. For more information about Hampton by Hilton, visit www.hampton.com or news.hampton.com and connect online at Facebook, Twitter, YouTube and Instagram.


Jennifer Hughes
Director, Brand Public Relations
Focused Service Brands
+1 901 374 6518

SOURCE Hampton by Hilton



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