Hampton By Hilton Franchise Business Overview

About Hampton By Hilton

As the number one ranked franchise for the past eight years, according to Entrepreneur®, Hampton by Hilton, including Hampton Inn by Hilton and Hampton Inn & Suites by Hilton, serves value-conscious and quality-driven travelers with more than 2,200 properties totaling more than 223,000 rooms in 19 countries and territories. High quality accommodations and amenities, such as complimentary Wi-Fi and free hot breakfast, contribute to Hampton by Hilton ranking as a leader in its segment. Hampton by Hilton Team Members deliver friendly, authentic, caring and thoughtful service defined as Hamptonality. Hampton by Hilton is part of Hilton Honors, the award-winning guest-loyalty program for Hilton’s 14 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app.

Company History

Hampton by Hilton were originally owned by Promus Hotel Corporation, a Memphis, TN holding company that also owned Embassy Suites Hotels and Doubletree Hotels. In 1999, Promus Hotels was acquired by Hilton for $3.7 billion. Now, the Hampton brand is part of the Hilton Focused Service Group.

The first Hampton by Hilton opened in Memphis, Tennessee in the summer of 1984. It was a two story, exterior entrance building with 128 guest rooms. This hotel was located at 1585 Sycamore View Road. The hotel remained "The World's First Hampton Inn" until it closed in August 2005. At that time the hotel was sold by its current owner and was re-flagged as a Ramada Inn.

Originally, Hampton hotels were given great latitude to customize the room decor and free hot breakfasts to suit local tastes. Since the acquisition by Hilton, decor, breakfast items, and signage is all dictated by the central corporate offices.

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