Pirtek North End Enhances Service Coverage in North Carolina
New location provides mobile service to fulfill the needs of nearby freight, HVAC, and Industrial Industries
November 09, 2020 // Franchising.com // Charlotte, North Carolina - Charlotte is the most densely populated city in North Carolina and the second largest in the southeast, trailing Jacksonville, FL. It is also one of the fastest-growing cities in the country, according to the US Census Bureau. The city is home to countless industries, including food processing, bottling plants, manufacturing, and many more. For over a decade, these area businesses have relied on Pirtek South End, owned by Mike McArdle, for their hydraulic and industrial hose replacement needs. To better meet the demands of their growing customer base, Mike has expanded his coverage area with the opening of a new franchise, Pirtek North End, on the other side of the city.
Pirtek North End franchise is the fourth Pirtek location operating in North Carolina. Situated throughout the center of the state, the Pirtek Service and Supply Centers use their Mobile Service Vehicles to provide reliable hydraulic and industrial hose services to their customers. Pirtek North End provides hydraulic and industrial hose replacement service under the company’s Tier 2 program, primarily serving the north and central Charlotte area. Its vehicles will be based in an area that has direct access to I-77, close to a diverse group of companies. Potential customers include freight and hauling services, HVAC businesses, and the industrial sector.
Pirtek’s Tier 2 option enables entrepreneurs to start a franchise at a lower point of entry. Under Tier 2, a franchisee can keep the inventory in a small warehouse or storage facility and lease two vehicles. The standard Tier 1 model requires a franchisee to have a full Service & Supply Center staffed with six team members and at least two Mobile Service Vehicles. Tier 2 owners are expected to advance to a Tier 1 location in three years.
Franchise Owner Mike McArdle has had a long career within the Pirtek USA franchise network. He began working with the company over twenty years ago as a Mobile Sales and Service Technician. He eventually purchased his first franchise, Pirtek South End, in 2008. This franchise has grown a large customer base over the years and has formed solid relationships with local businesses. According to Mike, his strong mechanical and business aptitude has helped him thrive as a business owner. He appreciates being a part of the Pirtek USA network and says that “being part of future growth and contributing to the needs of an evolving customer base is a highlight.” He has recently relocated his South End location to 3401 St Vardell Lane Suite K, in Charlotte to be more accessible to customers. From his new storefront location, Mobile Service Technicians can more quickly dispatch around the city to reach customers faster.
Mike contributes part of his business success to his talented team of technicians and other employees. The lead technician has been with Pirtek South End for over 15 years, and the administrator has been with his team since 2000. His employees are skilled and seasoned professionals who value the needs of their customers. They go above and beyond to exceed their expectations each day. Mike seeks out technicians who are both personable and professional, and who build a strong rapport with customers. Honesty, integrity, and reliability are three very important qualities Mike takes into consideration when hiring a new team member.
The only franchise brand of its kind in the United States, Pirtek USA specializes in hydraulic and industrial hose services through its locations throughout the country. Pirtek team members are available 24/7 to provide onsite repairs to hydraulic and industrial hoses, thanks to the company’s specially equipped Mobile Service Vehicles. Pirtek boasts more than 400 franchise locations in 23 countries around the world.
Mike and his team are setting their sights high for the future. They hope Pirtek North End eventually will be the most successful on-site hose repair service within the Carolinas. They know that this will take a lot of work, and they are ready for it. Mike views perseverance and patience as essential tools in his field. He is focused on growth for both the company and his employees and encourages his team members to all share that common goal.
About Pirtek USA
Pirtek USA provides the fastest hydraulic hose replacement and industrial hose repair service with onsite mobile and service centers throughout the United States. Our ETA 1-hour on-site hose service, available 24/7, is a simple solution that minimizes equipment downtime and eliminates the need for our customers to leave their job site or facility to locate new hydraulic hoses and hydraulic fittings. We'll Keep You Operating!
SOURCE Pirtek USA
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