Pronto Insurance Franchise Owners Stand Out as Community Leaders
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Pronto Insurance Franchise Owners Stand Out as Community Leaders

Pronto Insurance Franchise Owners Stand Out as Community Leaders

Franchisees Maribel Peña and Francisco Garcia with Pronto Insurance Sales and Development Manager Carlos Armando Varela (center)


In the multi-billion-dollar non-standard auto insurance industry, Pronto Insurance stands as the undisputed leader with a mission to partner with every community it serves. 

Known for convenient retail locations with friendly, fast customer service, Pronto takes pride in creating strong community ties. Franchise Owners sponsor local events and often serve up music and food at their locations. Many offices feature extended hours and drive-thrus to allow customers to easily make payments around their schedules and from the comfort of their cars. 

Pronto Insurance Franchise Owners Maribel Peña and Francisco Garcia represent the brand’s unique customer-focused model. The husband and wife team owns four franchise locations in the small Rio Grande Valley border town of Roma, Texas, and offers a suite of competitively-priced, value-oriented auto, home, and commercial insurance products. 

“We like being involved with the community and earning their trust,” says Peña. “We have participated in different activities year after year with the police department, schools, churches, at Christmas, Halloween, and back to school.” 

Peña and Garcia are pros at going the extra mile to serve their customers. They spent more than two decades as dentists in Mexico before turning to the Pronto franchise opportunity. Their hard work has paid off. The pair earned the brand’s Top Franchise honors in 2012, Top Dollar Growth in 2015, and Prime Elite status in 2016. They are also the recipients of Pronto’s Falcon Award, given for overall excellence in sales and performance and their contributions to the Pronto brand. 

They credit Pronto with providing a fast start to franchise success. The company trains all new Franchise Owners in how to sell, as well as on Pronto Insurance’s internal systems. 

“We chose to invest in Pronto even without having experience in insurance because they gave us the confidence and tools to get ahead in our business,” Garcia says. 

Franchise Owners can count on ongoing assistance, including training, licensing, and help with grand openings. Frequent training opportunities are offered by the company, including regional conferences and regional training sessions, as well as one-on-one store visits. Pronto also offers Franchise Owners access to its marketing department and support for local activities.

Locally valued and nationally recognized as one of the Top 50 Franchises for Minorities and a Top 25 Franchise for Hispanics, Pronto is an expert in the Hispanic insurance industry, thanks to its hard working Franchise Owners and the backing of global parent company RPS/Arthur J. Gallagher & Co. The 2018 acquisition of Pronto by one of the largest insurance brokers in the world opens up a wealth of new opportunities to build the Pronto presence in both existing and new markets in Texas, California, and Florida. 

“Investing in Pronto is a great opportunity to acquire a franchise at a comfortable cost,” Peña says. “Pronto supports you with all its experience and has trained personnel to give you the security to grow your business.” 

To discover your opportunities with a best-in-class insurance franchise, visit


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Published: October 22nd, 2019

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