People
Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.
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October 8th, 2025
We have evolved the world of online marketing beyond the noise of trendy concepts to help you improve your business and create strategic growth. We use non-traditional thinking to crack the code of online success and bring you increased business.
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Service-based brands can get the most from their young employees by creating a strong work culture and giving them the opportunity to grow
- Brandon Gadish
- 2,188 Reads 7 Shares
Effective leaders provide clear communication, psychological safety, and constructive feedback
- Nichole Holles
- 1,759 Reads 3 Shares
For a position that requires human interaction, go with your gut
- John Tschohl
- 1,793 Reads 3 Shares
By mimicking phone features, franchisees can encourage buy-in and reduce turnover
- M. Scott Morris
- 3,120 Reads 26 Shares
Multi-unit franchisee David Plait developed his approach over years of trial and error
- M. Scott Morris
- 2,442 Reads 6 Shares
Restaurants need to embrace smart strategies that enhance efficiency, employee satisfaction, and profitability in the face of rising wages and shifting demographics
- Chad Coulter
- 2,135 Reads 4 Shares
Proper planning is essential for scaling while maintaining employee satisfaction
- Adam Bonetti
- 2,282 Reads 5 Shares
The average turnover per year in the U.S. is 25%; for some industries, it's 50%
- John Tschohl
- 3,116 Reads 14 Shares
Effective hiring can take your business to the next level
- Mary Lou Atkins
- 2,848 Reads 4 Shares
Here are 10 steps for bringing family members into the family business
- Kendall Rawls
- 2,735 Reads 5 Shares
Technology is expected to reduce hiring time for in-restaurant positions by as much as 75 percent
- Kevin Behan
- 4,462 Reads 8 Shares
Top employers have high standards for interviewing and hiring to find the best candidates
- John DiJulius
- 3,057 Reads 12 Shares
Franchisors can help build strong franchise teams through strong hiring and support practices and use of technology
- Lisa Tis
- 2,697 Reads 5 Shares
Your No. 1 job is to find a candidate who fits your culture and will enhance it
- John DiJulius
- 2,327 Reads 4 Shares
Having employees with a bad work ethic or attitude can bring down the performance of the entire team
- John DiJulius
- 3,323 Reads 11 Shares
The latest in employment news from September affecting franchising and beyond
- Kevin Behan
- 2,329 Reads 4 Shares
While increased technology can make the hiring process more efficient, don't forget the importance of striking a personal connection
- Stephanie Miller
- 3,086 Reads 5 Shares
Giving employees a feeling of purpose in their work can create a stronger bond and loyalty to the company
- Dr. Laurie Cure
- 3,334 Reads 8 Shares
Develop your plan to hire, train, and retrain the best employees
- John Tschohl
- 3,186 Reads 14 Shares
The latest in employment news from August affecting franchising and beyond
- Kevin Behan
- 3,996 Reads 9 Shares
Businesses must effectively communicate with workers on the frontline to inform, motivate, and bring out their best performance
- David Burnand
- 2,999 Reads 3 Shares
Employers should take a new approach to empowering and motivating employees in order to maximize their potential
- Kevin Behan
- 3,020 Reads 4 Shares
Applying yourself strengthens your self-esteem, your financial wellbeing, and your future
- John Tschohl
- 3,173 Reads 2 Shares
Franchisees must motivate and incentivize staff to increase employee retention
- George Tinsley, Sr.
- 4,342 Reads 19 Shares
Restaurants can attract and retain valuable employees by offering benefits
- Jordan Boesch
- 3,821 Reads 9 Shares
Companies can get the most out of employees by showing their excitement before the first day of work
- John DiJulius
- 3,841 Reads 4 Shares
The best interviews allow the candidate to relax and speak freely before asking the big question
- John DiJulius
- 3,165 Reads 2 Shares
Nearly 8 of 10 job seekers fear discussing certain topics in the workplace
- Kevin Behan
- 3,330 Reads 2 Shares
AI tools can increase efficiency by automating workflows and preventing breakdowns
- Brianna Van Zanten
- 3,314 Reads 2 Shares
Prepare the way for new team members and make them feel welcome and appreciated
- Mary Lou Atkins
- 3,730 Reads 5 Shares
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