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Continuous improvement, innovation, and excellence are the hallmarks not only of successful companies, but also of successful business leaders. Whether leading a franchise brand or a multi-unit franchisee organization, learn how to develop your professional leadership skills from the best in the franchise business.

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Franchise leaders shared how strong systems, teams, and structure drive successful multi-brand growth
  • M. Scott Morris
  • 3,592 Reads 3 Shares
Franchise leaders say sustainable growth starts with people, culture, and smart operational priorities
  • Kerry Pipes
  • 2,132 Reads 1 Shares
Jim Craig inspired MUFC attendees with lessons on leadership, teamwork, preparation, and dreaming bigger
  • Kevin Behan
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Top franchise operators boost profits by treating the P&L as a story, not just a scorecard
  • M. Scott Morris
  • 2,104 Reads 7 Shares
Growth happens when franchisees build strong teams, trust systems, and stop doing everything themselves
  • Kerry Pipes
  • 2,624 Reads 35 Shares
Jon Dorenbos inspired MUFC attendees with a powerful message of resilience, forgiveness, and purpose
  • Kevin Behan
  • 2,026 Reads 1 Shares
Greg Flynn shares how disciplined growth, strong brands, and local leadership drive franchise success
  • Kerry Pipes
  • 3,399 Reads 4 Shares
At MUFC 2026, leaders agreed that value, service, and strong leadership will define the next era of growth
  • Kerry Pipes
  • 3,095 Reads 1 Shares
Brittany Hodak showed MUFC attendees how great customer experiences turn customers into loyal superfans
  • M. Scott Morris
  • 2,243 Reads 2 Shares
At the 2026 Multi-Unit Franchising Conference, one theme stood out: Growth is getting smarter, more disciplined, and more strategic
  • Matt Haller
  • 2,462 Reads 2 Shares
Mitch Cohen, chair of the 2026 Multi-Unit Franchising Conference, highlights the insights and connections from the event
  • Mitch Cohen
  • 3,277 Reads 1 Shares
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MY SALON Suite
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MY SALON Suite
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More units can expose weak leadership structures before owners realize it
  • Kendall Rawls
  • 2,211 Reads 4 Shares
Opening or acquiring more units can expose weak leadership structures before owners realize it
  • Kendall Rawls
  • 2,359 Reads
Ostrowe, a multi-unit franchisee and IFA board member, currently serves as chief operating officer for Oklahoma
  • The International Franchise Association
  • 2,168 Reads 2 Shares
Most employees leave their jobs because their managers are not coaching, nurturing, recognizing, or motivating them
  • John Tschohl
  • 2,781 Reads 15 Shares
Rapid expansion can mean putting out fires, filling gaps, and making decisions that others should make
  • Kendall Rawls
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Jane Campbell answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
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Colette Bell answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 2,732 Reads 6 Shares
Shawn Caric, VP of Franchise Development at Smoothie King, discusses how the brand employs technology in its franchise development process
  • Franchise Update Media
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Make the rest of 2020 a great one for franchise sales with these 5 “must-do” tips
  • Keith Gerson
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