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Continuous improvement, innovation, and excellence are the hallmarks not only of successful companies, but also of successful business leaders. Whether leading a franchise brand or a multi-unit franchisee organization, learn how to develop your professional leadership skills from the best in the franchise business.

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IFA Scale
SCALE by IFA , The Franchise Growth & Capital Summit, is a high-caliber event designed to connect franchise brands, capital sources, and strategic advisors in a focused, deal-ready environment.
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Jeff's Bagel Run
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Jeff's Bagel Run
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Jeff's Bagel Run
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Franchise leaders say sustainable growth starts with people, culture, and smart operational priorities
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Jim Craig inspired MUFC attendees with lessons on leadership, teamwork, preparation, and dreaming bigger
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Top franchise operators boost profits by treating the P&L as a story, not just a scorecard
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Growth happens when franchisees build strong teams, trust systems, and stop doing everything themselves
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Jon Dorenbos inspired MUFC attendees with a powerful message of resilience, forgiveness, and purpose
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Greg Flynn shares how disciplined growth, strong brands, and local leadership drive franchise success
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At MUFC 2026, leaders agreed that value, service, and strong leadership will define the next era of growth
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Brittany Hodak showed MUFC attendees how great customer experiences turn customers into loyal superfans
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At the 2026 Multi-Unit Franchising Conference, one theme stood out: Growth is getting smarter, more disciplined, and more strategic
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Mitch Cohen, chair of the 2026 Multi-Unit Franchising Conference, highlights the insights and connections from the event
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More units can expose weak leadership structures before owners realize it
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MY SALON Suite
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MY SALON Suite
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MY SALON Suite
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Opening or acquiring more units can expose weak leadership structures before owners realize it
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Ostrowe, a multi-unit franchisee and IFA board member, currently serves as chief operating officer for Oklahoma
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Most employees leave their jobs because their managers are not coaching, nurturing, recognizing, or motivating them
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Rapid expansion can mean putting out fires, filling gaps, and making decisions that others should make
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Jane Campbell answers a Franchise Update Q&A about guiding brands through transitions
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Colette Bell answers a Franchise Update Q&A about guiding brands through transitions
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Shawn Caric, VP of Franchise Development at Smoothie King, discusses how the brand employs technology in its franchise development process
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Make the rest of 2020 a great one for franchise sales with these 5 “must-do” tips
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