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Continuous improvement, innovation, and excellence are the hallmarks not only of successful companies, but also of successful business leaders. Whether leading a franchise brand or a multi-unit franchisee organization, learn how to develop your professional leadership skills from the best in the franchise business.

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Imaginuity
At Imaginuity, we believe that when you know better, you do better. That’s why we connect Human Intelligence, Data Intelligence, and Artificial Intelligence to make marketing perform better for multi-location and franchise brands.
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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At FGMC, franchise leaders explored how breaking down silos and integrating AI can help marketing teams move faster while keeping people at the center.
  • Kerry Pipes
  • 1,149 Reads 6 Shares
At FGMC, Ring founder Jamie Siminoff shared how staying focused on the mission, embracing constraints, and listening to customers can turn setbacks into growth
  • Kerry Pipes
  • 1,000 Reads 5 Shares
At FGMC, franchise leaders explored how turning marketing data into clear, actionable decisions can improve franchisee profitability and grow enterprise value
  • Kerry Pipes
  • 1,213 Reads 5 Shares
The Franchise Growth & Marketing Conference showcased how data, AI, and collaboration drive profitable growth
  • Kerry Pipes
  • 1,147 Reads
Nearly 90 franchise owners were recognized for excellence in entrepreneurship, community outreach, workforce development, and service to others
  • International Franchises Association
  • 3,434 Reads 24 Shares
As tools and data multiply, uncertainty has become part of the operating environment
  • Paul Wilbur
  • 2,273 Reads 1 Shares
Franchise leaders shared how strong systems, teams, and structure drive successful multi-brand growth
  • M. Scott Morris
  • 3,861 Reads 3 Shares
Franchise leaders say sustainable growth starts with people, culture, and smart operational priorities
  • Kerry Pipes
  • 2,418 Reads 1 Shares
Jim Craig inspired MUFC attendees with lessons on leadership, teamwork, preparation, and dreaming bigger
  • Kevin Behan
  • 2,362 Reads 10 Shares
Top franchise operators boost profits by treating the P&L as a story, not just a scorecard
  • M. Scott Morris
  • 2,338 Reads 7 Shares
Growth happens when franchisees build strong teams, trust systems, and stop doing everything themselves
  • Kerry Pipes
  • 2,967 Reads 37 Shares
Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Jon Dorenbos inspired MUFC attendees with a powerful message of resilience, forgiveness, and purpose
  • Kevin Behan
  • 2,240 Reads 1 Shares
Greg Flynn shares how disciplined growth, strong brands, and local leadership drive franchise success
  • Kerry Pipes
  • 3,831 Reads 4 Shares
At MUFC 2026, leaders agreed that value, service, and strong leadership will define the next era of growth
  • Kerry Pipes
  • 3,422 Reads 1 Shares
Brittany Hodak showed MUFC attendees how great customer experiences turn customers into loyal superfans
  • M. Scott Morris
  • 2,473 Reads 2 Shares
At the 2026 Multi-Unit Franchising Conference, one theme stood out: Growth is getting smarter, more disciplined, and more strategic
  • Matt Haller
  • 2,599 Reads 2 Shares
Mitch Cohen, chair of the 2026 Multi-Unit Franchising Conference, highlights the insights and connections from the event
  • Mitch Cohen
  • 3,600 Reads 1 Shares
More units can expose weak leadership structures before owners realize it
  • Kendall Rawls
  • 2,363 Reads 4 Shares
Opening or acquiring more units can expose weak leadership structures before owners realize it
  • Kendall Rawls
  • 2,543 Reads
Ostrowe, a multi-unit franchisee and IFA board member, currently serves as chief operating officer for Oklahoma
  • The International Franchise Association
  • 2,323 Reads 2 Shares
Most employees leave their jobs because their managers are not coaching, nurturing, recognizing, or motivating them
  • John Tschohl
  • 2,938 Reads 15 Shares
MSA Worldwide
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MSA Worldwide
SPONSORED CONTENT
MSA Worldwide
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Rapid expansion can mean putting out fires, filling gaps, and making decisions that others should make
  • Kendall Rawls
  • 2,395 Reads 2 Shares
Jane Campbell answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 2,583 Reads 7 Shares
Colette Bell answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 2,939 Reads 6 Shares
Shawn Caric, VP of Franchise Development at Smoothie King, discusses how the brand employs technology in its franchise development process
  • Franchise Update Media
  • 4,842 Reads 4 Shares
Make the rest of 2020 a great one for franchise sales with these 5 “must-do” tips
  • Keith Gerson
  • 7,401 Reads 58 Shares
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