Consumer Experience News & Views: January 2024

Consumer Experience News & Views: January 2024

Consumer Experience News & Views: January 2024

Welcome to the first-of-the-year issue of FCXR, the Franchise Consumer Experience Report! If you have news items, trends, reports, or studies you think will be useful to franchise consumer marketers looking to navigate 2024, please forward them our way! And now, the news…

24 Customer Experience Mistakes You Must Stop Making in 2024

The CEO’s Guide to Generative AI for Customer Service

How To Maximize the Top 7 Trends in Customer Experience Right Now

5 Customer Experience Predictions for 2024

Customer Experience Trends in 2024: Meeting Evolving Expectations

Customer-Centric Strategy: Winning Big with Compromise

Retail Trends To Watch in 2024

2024 Outlook: 5 More Retail Predictions

Watch This Retail Trend in 2024: Personalized Omnichannel Retailing

Why Retail’s Future Is “Phygital”

Small Business Optimism Plummets Amid Growing Economic Uncertainty

US Bankruptcy Wave May Stretch into 2024, But Pace Could Slow

Published: January 17th, 2024

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