Multi-Unit Franchisee Insight - Business Philosophy & Management Method

We talk to successful multi-unit operators regularly here at Franchise Update Media. These busy on-the-go people share great insight and wisdom with us through our profile stories in Multi-Unit Franchisee magazine. Here, from our archives, are some insightful responses from some of these franchisees.

What is your business philosophy?
Self-development. I have to set the right example for our employees. Then we have to over-train and provide them with the best resources possible to help them succeed on the job and outside of work as well. I want our employees to become better people using what they learn from their time with Ductz. If we create the best people, then we will have the best company.

Describe your management method or style:
Lead by example, then make sure you adjust to each individual situation. There are always so many variables. I don't think it's smart to have a lot of set rules that never change.
 Tommy Hoopsick, multi-unit franchisee of Ductz

What is your business philosophy?
Go big or go home. If you're going big, be prepared to challenge yourself by putting in the hard work each and every day. Every moment is an opportunity to build another relationship, change a person's day, or simply provide the best of who you are.

Describe your management method or style:
Can I clearly identify one style? No, but it requires a team to inspire, collaborate, and set the example with one another to achieve success. A great leader requires the ability to relate with the people who drive their business.
 Adrian Gonzalez, multi-unit franchisee of Jersey Mike's