Survey Identifies Top 5 Things Restaurant Leaders are Working On

Survey Identifies Top 5 Things Restaurant Leaders are Working On

Survey Identifies Top 5 Things Restaurant Leaders are Working On

Black Box Intelligence hosts quarterly State of the Industry webinars for executives from some of the nation’s leading restaurant chains. These webinars are valuable for their actionable data and insights from top brand leaders. In the most recent webinar, attendees were asked to list their major initiatives for the coming year. Their responses provide a look into the health and direction of the industry.

Employee retention is the top initiative for restaurants in 2023. The restaurant industry has lost the most workers of any US industry, and as of February, there were 1.3 million unfilled jobs in the Food Service and Accommodations sector. Limited-service restaurants are operating with 1.7 fewer hourly employees on average per location than they did in 2019, while full-service restaurants are operating at 3.7 fewer front-of-house hourly employees, according to GuestXM Workforce data.

Here is the Top 5 list as collected by Black Box Intelligence. Clearly, employment troubles and inflation are on their minds.

Top 5 Initiatives Restaurants are Working on This Year:

- Increase Employee Retention (55%)

- Improve Service (53%)

- Reduce Operational Costs (46%)

- Improve Value Proposition (40%)

- Improve Food Execution (36%)

Published: May 30th, 2023

Share this Feature

The Human Bean
SPONSORED CONTENT
The Human Bean
SPONSORED CONTENT
The Human Bean
SPONSORED CONTENT

Recommended Reading:

Movita Juice Bar
ADVERTISE SPONSORED CONTENT

STAY CONNECTED

Subscribe to our newsletters to stay informed on the hottest trends in Franchising.


FRANCHISE TOPICS

Potbelly Sandwich Works
ADVERTISE SPONSORED CONTENT
Multi-Unit Franchising Conference
Conferences
Caesar's Forum, Las Vegas
MAR 24-27TH, 2026

We offer a comprehensive franchising system for you to bring The Filet Mignon of Chicken® to your market.
Cash Required:
$500,000
Request Info
Explore your franchise opportunity with The Pickle Pad. As a Pickle Pad franchise owner, you'll build a thriving pickleball business with the...
Cash Required:
$400,000
Request Info

Share This Page

Subscribe to our Newsletters