5 multi-unit franchisees tell how they reward and recognize (and retain!) their top-performing employees
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Despite public misconceptions, franchisees provide pay and benefits equivalent to other industries.
- M. Scott Morris
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Bill Thomas and his wife, Nicole Toscanini-Thomas, plan to open 7 Scooter’s Coffee drive-thru kiosks.
- M. Scott Morris
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A genuine smile can help you connect with customers and improve your long-term health.
- John Tschohl
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How brokers help PuroClean achieve its franchise development goals
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When it comes to awarding a franchise, both franchisors and franchisees should take their time and exercise caution before signing on the dotted line
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Survey respondents increasingly concerned about Covid-19 and threats to their retirement savings.
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Shawn Caric, VP of Franchise Development at Smoothie King, discusses how the brand employs technology in its franchise development process
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Tint World CEO Charles Bonfiglio knows how to give franchisees what they need to prosper
- Kerry Pipes
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After opening a new manufacturing and distribution plant, Dickey's Barbecue Pit won this year's Overall Award for Franchise Operations & Technology Leadership.
- Kerry Pipes
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Robots, AI, and more, oh my! Brands adopting new tech tools are beating the competition by serving their customers better.
- Colleen McMillar
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When a crisis hits, it’s imperative to have a plan ready. Here’s how Premium Service Brands is prepared to manage a potential crisis.
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Move beyond breakeven with this financial planning and management tool
- Barbara Nuss
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Service brand franchise deals stay hot as the weather begins to cool
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New research from FBR reveals how franchise employees really feel about diversity, equity, and inclusion
- Michelle Rowan
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Joseph Omobogie developed an appreciation for Captain D’s when he first immigrated to the U.S.
- M. Scott Morris
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When Adrian Mahendrata expanded his franchise brand from Australia to the U.S., he was surprised to find different rules in different states
- M. Scott Morris
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Ryan Hamra has a nearly 10-year history with the brand and will operate the new restaurants with his partner, Cody McPherson.
- M. Scott Morris
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Our September roundup of international franchise news travels to Saudi Arabia, the U.K., the U.S., Italy, the Middle East, Canada, and Qatar, and Poland
- Eddy Goldberg
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Bill Edwards’ biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
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PwC’s Investor Survey helps commercial real estate markets handle the ongoing shifts in interest rates and other economic disruptions
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Denny's wins the 2023 Overall Innovation Award for Marketing Leadership, sweeping up two category wins as well
- Kerry Pipes
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For the 5th Annual Franchise Innovation Awards, judges evaluated each entry's objective, the problem it solved, and the innovations required. Here are the 2023 Human Resources winners!
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Tony Mattiacio started as a Ziebart employee. Today he owns 10 locations in New York and Florida, with plans for more.
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California, IFA, and SEIU reach a deal protecting franchised restaurants in the state
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Shirin Kanji, CEO and president of Impact Holdings, believes in finding people with customer-focused attitudes and training them in the skills they need
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Turbo-charge your growth by integrating your real estate decisions with your scaling objectives
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Survey reveals that half of SMBs say their businesses have been hurt by high interest rates
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The franchisor and potential competitors provided the business with time to establish itself.
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Tips for reaching the 4 types of holiday shoppers from Google’s VP of Sales–Retail Ecommerce
- Jane Butler
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