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Bill Edwards' biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
  • Kevin Behan
  • 2,672 Reads 2 Shares
Executive Ammy Harrison with Penn Station East Coast Subs discusses the customer experience
  • Franchise Update Magazine
  • 2,368 Reads 5 Shares
Navigating the challenges and opportunities that come with expanding a brand to the European market
  • Rebecca Viani
  • 3,023 Reads 29 Shares
Chain's international business earns more than $1 billion in systemwide sales
  • Kevin Behan
  • 7,549 Reads 4 Shares
Six of the restaurants will be in Charlotte, North Carolina, and one is slated for Travelers Rest, South Carolina
  • M. Scott Morris
  • 3,426 Reads 1 Shares
Nontraditional locations offer franchisors new ways of reaching customers but come with pros and cons
  • M. Scott Morris
  • 3,231 Reads 18 Shares
"Who ya gonna call?" Restaurant MUOs tell who they look up to and learn from.
  • Eddy Goldberg
  • 3,893 Reads 16 Shares
Our May roundup of international franchise news travels to Australia, Canada, England, Egypt, France, Guatemala, Philippines, and the U.S.
  • Kevin Behan
  • 2,055 Reads 2 Shares
IFA challenged the FTC's authority to enact the ban
  • International Franchise Association
  • 2,466 Reads 3 Shares
AI is transforming customer service by taking over tasks traditionally done by humans
  • John DiJulius
  • 3,202 Reads 5 Shares
The 2024 election will present unique challenges for advertisers and marketing professionals
  • Jack Monson
  • 2,942 Reads 26 Shares
Hot Dish Advertising
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Service brand deals keep growing through the end of July
  • Kevin Behan
  • 2,210 Reads 4 Shares
Retro Fitness CEO shares core traits to possess when transitioning industries
  • Andrew Alfano
  • 2,651 Reads 23 Shares
Company's Data Factory program provides greater access and use of data across the system
  • Kevin Behan
  • 2,893 Reads 13 Shares
Increased use of AI has been a game changer for home service brands to optimize their operations
  • Justin Waltz
  • 4,611 Reads 12 Shares
Retaining key managers is essential to operations, growth, and strengthening leadership
  • Kendall Rawls
  • 2,374 Reads 4 Shares
Delivering a consistent experience and responding to feedback can enhance customer service and retention results  
  • Kevin Behan
  • 2,573 Reads 2 Shares
The development deal calls for at least 30 locations with a specific focus on beach towns
  • Kerry Pipes
  • 3,310 Reads 2 Shares
Camp Bow Wow experiences greater customer engagement and sales through creation of new app
  • Kevin Behan
  • 2,742 Reads 4 Shares
Development will start with 3 locations in the Birmingham area
  • Kerry Pipes
  • 3,265 Reads 9 Shares
Franchise also upgrades POS system to increase operating efficiency 
  • Kevin Behan
  • 3,636 Reads 3 Shares
Tint World
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Tint World
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Tint World
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IFA and Fortem International team up to launch the new IFA World Franchise Show
  • Kerry Pipes
  • 7,862 Reads 8 Shares
Despite many companies and employees feeling good about their customer service, improvements are needed to boost business results  
  • John Tschohl
  • 2,507 Reads 1 Shares
Marketing professional Amanda Maquet from Moran Family of Brands discusses how teamwork elevates the guest experience
  • Franchise Update Media
  • 3,100 Reads 28 Shares
Marketing professional Angela Zerda Paules from Buzz Franchise Brands discusses how teamwork elevates the guest experience
  • Franchise Update Magazine
  • 2,257 Reads 2 Shares
Increases in consumer demographic data can provide additional information in determining value of real estate property
  • Kevin Behan
  • 2,069 Reads 3 Shares
Resales can offer cost savings, but franchisees must conduct due diligence to understand all the real estate details
  • Aracely Melendez
  • 2,729 Reads 5 Shares
Popular chain emphasizes speed and convenience in city location without drive-thru service
  • Kevin Behan
  • 3,284 Reads 5 Shares
Conducting the proper due diligence on a restaurant's site selection is important for current success and future expansion
  • Kevin Behan
  • 3,018 Reads 2 Shares
CMO focuses a deep understanding of customer experiences in order to elevate and grow the brand
  • Franchise Update Media
  • 2,612 Reads 11 Shares
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