Q2 | 2007

Smart Synergies

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FEATURE

Strategies That Will Help You Handle Lease Renewals Like a Pro

Strategies to circumvent the fact that we are not very wise investors

A strategy of diversification - how the benefits of operating multiple concepts can outweigh the risks

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Progress in Integration, Managing Sites, and Web Browser Demands

Technology companies have always searched for a way to integrate functions in various devices or programs. The advantages to a provider are obvious: more functions mean more charges that can be made, or greater customer loyalty.

Ripley Hotch

Please Re-lease Me: Handling lease renewals from a position of strength

We all know to expect death and taxes, but tenants can add one more thing to that list: lease renewals. A lease begins to expire the day it's signed. Yet, how often have you found yourself scrambling to negotiate a renewal in the last couple of months or weeks before the last day? If you're waiting until the last minute to make the critical decision about renewing, and on what terms, you're clearly not dealing from a position of strength.

Jeremy Behar

Don't overlook property taxes, the biggest expense in most businesses

Despite all of the attention recently focused on income taxes, it is the property tax that is the biggest expense in most businesses - and the most difficult to manage. According to the Council on State Taxation, a Washington, DC, think tank, American businesses shell out more on property taxes than for any other type of state or local taxes.

Mark E. Battersby

Beware Bounty Hunters in California

California has long been a key market for franchising, and its consumer-oriented culture has also made it one of the most active venues for regulatory and legal issues. Legal developments of the past year affecting the franchise community include the cascade of "Bounty Hunter law" actions, a franchisee's escape from arbitration requirements deemed 'substantively unconscionable', and a lesser-known ruling narrowing the interpretation of franchise fees.

Mary Beth Trice and Dawn Newton

That is the question and the answer can be complex and demands thorough assessment

Conventional wisdom has it that young franchises are jumping on the area developer bandwagon to grow quickly and establish their presence in the most efficient way.

Ripley Hotch and Debbie Selinsky

Looking for His Subway

Vaughn Hayes, the Virginia area developer for Salad Creations, had an early exposure to franchising - and it was a missed opportunity.

Ripley Hotch and Debbie Selinsky

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Dream big and obsess about delighting customers

Google can search the equivalent of a stack of paper 70 miles high and find any piece of information in that pile in less than half a second. And it's better information, more relevant information, than any other search engine. That's why people love it.

Jack Mackay

No Friend Like an Old Friend

Mike Snyder, who grew up in Michigan and spent most of the last 20 years in and out of California, began work after college as a driver for FedEx in the early â€˜80s. He ended up as vice president of the company's eastern region, responsible for $2 billion in revenue and more than a thousand employees.

Ripley Hotch and Debbie Selinsky

Liberty's

William Monk, Burzynski's ideal AD, was born in Farmville, N.C. He grew up around the family tobacco business his grandfather had started in the 1900s, and went to college to prepare to be part of it. He earned a degree in economics at the University of North Carolina at Chapel Hill, and later got his MBA down the road at Duke University in Durham.

Ripley Hotch and Debbie Selinsky

Keeping Ahead of the Law: Three California decisions affect work rules, arbitration, and fees

California has long been a key market for franchising. Its consumer-oriented culture has also made it one of the most active venues for regulatory and legal issues. Legal developments over the past year affecting the franchise community include 1)...

Mary Beth Trice and Dawn Newton

Multi-unit operators are utilizing all kinds of loyalty-generating tools to keep customers coming back time after time

Building customer loyalty is no easy task in today's highly competitive business world where consumers will change brands or products to save even a few pennies. Businesses from mom and pop operations to multi-national conglomerates are routinely looking for new and unique ways not only to recruit customers, but to turn them into loyal, repeat shoppers who also spread the word. As numerous studies have shown, it's much more cost-effective to keep existing customers than to find new ones.

Kerry Pipes