Multi-Unit Franchise Articles
Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the franchise growth, operations, legal, leadership, marketing, real estate, and technology site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.
Swedish online shopping company's AI tool performs the customer service duties of 700 full-time CSRs
- John DiJulius
- 3,221 Reads 1 Shares
The top 10 list from PriceListo includes Domino's, Taco Bell, and Chick-fil-A
- M. Scott Morris
- 4,015 Reads 3 Shares
The first of 10 locations is set to open in American Canyon, California, this summer
- M. Scott Morris
- 3,527 Reads 6 Shares
Amgad Georggi plans to open locations in Sun City and Clermont, Florida
- M. Scott Morris
- 2,866 Reads 1 Shares
Building employee-led culture teams can build staff engagement, loyalty, and a better bottom line
- Heather Younger
- 2,799 Reads
The first year is crucial to ensure the longevity of your new entrepreneurial journey
- Isaac Phillips and Patrick Daniel
- 3,176 Reads 11 Shares
Service brand deals keep growing as spring arrives
- Eddy Goldberg
- 2,518 Reads 2 Shares
A methodical, data-driven approach is key for companies aiming to expand their franchise portfolios.
- Paul Wilbur
- 3,489 Reads 4 Shares
Book: Why non-food franchising is a great opportunity in 2024
- Eddy Goldberg
- 3,273 Reads 4 Shares
By promoting idea sharing, you can drive innovation for further growth
- M. Scott Morris
- 3,081 Reads
The franchisee group will immediately acquire 6 restaurants in Oregon
- M. Scott Morris
- 4,268 Reads 3 Shares
The agreement calls for 30 units with the first slated to open in early 2025
- M. Scott Morris
- 3,553 Reads 1 Shares
Bill Edwards' biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
- Eddy Goldberg
- 3,646 Reads
Board members support franchise education through mentorship, internships,
- M. Scott Morris
- 2,855 Reads 5 Shares
Our February roundup of international franchise news travels to Canada, India, Israel, Italy, Japan, Mexico, the Netherlands, South Korea, Southeast Asia, Spain, and the U.S.
- Eddy Goldberg
- 2,991 Reads
How to maintain consistency in employee training, culture, and service quality across different locations
- Eddy Goldberg
- 3,534 Reads
Mixed news this month for commercial real estate, vacant office buildings still a challenge, technology to the rescue, and more.
- Eddy Goldberg
- 3,650 Reads
Resale events with community organizations build goodwill while letting people sample the product.
- M. Scott Morris
- 4,751 Reads 15 Shares
The disconnect between the country's financial mood and personal economic reality perplexes experts
- Carol M. Schleif
- 4,760 Reads
Presidential election years typically result in a CRE slowdown, but is that warranted? There be bargains out there!
- Jason Fefer
- 2,643 Reads 7 Shares
Before signing or renewing a lease, learn these "Do's" and "Don'ts" to get the best deal
- Jonathan Keyser
- 2,397 Reads 1 Shares
Building a business that lasts demands navigating complex issues with finesse
- Kendall Rawls
- 4,544 Reads 2 Shares
The way to a customer's heart is through their email inbox, though that is changing. See how.
- Annie Oeth
- 3,110 Reads 6 Shares
In addition to Long Island, locations are planned for the Hamptons, Montauk, and Queens areas
- 2,463 Reads 1 Shares
Spending on services and experiences expected to rise as consumers continue to shift their spending habits in 2024
- Annie Oeth
- 3,032 Reads
Locations are scheduled for the California cities of San Joaquin, Danville, Stockton, and Modesto
- M. Scott Morris
- 2,437 Reads
The Franchise Customer Experience Conference (FCXC) returns to Atlanta June 17-20 for the annual gathering of franchise marketing pros
- Annie Oeth & Eddy Goldberg
- 2,712 Reads
Customer service expert John Tschohl outlines 6 foundational steps franchisees can take to deliver great customer service
- John Tschohl
- 2,887 Reads 2 Shares
Consumers expressed confidence in the job market, nonessential spending, and their ability to make ends meet
- M. Scott Morris
- 2,640 Reads
Planning for the business and personal aspects of the transaction is key to a smooth sales process.
- Carty Davis
- 2,938 Reads 4 Shares
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