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Chain's international business earns more than $1 billion in systemwide sales
  • Kevin Behan
  • 8,721 Reads 4 Shares
Six of the restaurants will be in Charlotte, North Carolina, and one is slated for Travelers Rest, South Carolina
  • M. Scott Morris
  • 3,623 Reads 1 Shares
Nontraditional locations offer franchisors new ways of reaching customers but come with pros and cons
  • M. Scott Morris
  • 3,445 Reads 18 Shares
"Who ya gonna call?" Restaurant MUOs tell who they look up to and learn from.
  • Eddy Goldberg
  • 4,122 Reads 16 Shares
Our May roundup of international franchise news travels to Australia, Canada, England, Egypt, France, Guatemala, Philippines, and the U.S.
  • Kevin Behan
  • 2,201 Reads 2 Shares
IFA challenged the FTC's authority to enact the ban
  • International Franchise Association
  • 2,666 Reads 3 Shares
AI is transforming customer service by taking over tasks traditionally done by humans
  • John DiJulius
  • 3,421 Reads 5 Shares
The 2024 election will present unique challenges for advertisers and marketing professionals
  • Jack Monson
  • 3,131 Reads 26 Shares
Service brand deals keep growing through the end of July
  • Kevin Behan
  • 2,394 Reads 4 Shares
Retro Fitness CEO shares core traits to possess when transitioning industries
  • Andrew Alfano
  • 2,791 Reads 23 Shares
Company's Data Factory program provides greater access and use of data across the system
  • Kevin Behan
  • 3,071 Reads 13 Shares
Bojangles
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Increased use of AI has been a game changer for home service brands to optimize their operations
  • Justin Waltz
  • 4,927 Reads 12 Shares
Retaining key managers is essential to operations, growth, and strengthening leadership
  • Kendall Rawls
  • 2,578 Reads 4 Shares
Delivering a consistent experience and responding to feedback can enhance customer service and retention results  
  • Kevin Behan
  • 2,736 Reads 2 Shares
The development deal calls for at least 30 locations with a specific focus on beach towns
  • Kerry Pipes
  • 3,709 Reads 2 Shares
Camp Bow Wow experiences greater customer engagement and sales through creation of new app
  • Kevin Behan
  • 3,030 Reads 4 Shares
Development will start with 3 locations in the Birmingham area
  • Kerry Pipes
  • 3,434 Reads 9 Shares
Franchise also upgrades POS system to increase operating efficiency 
  • Kevin Behan
  • 3,893 Reads 3 Shares
IFA and Fortem International team up to launch the new IFA World Franchise Show
  • Kerry Pipes
  • 8,671 Reads 8 Shares
Despite many companies and employees feeling good about their customer service, improvements are needed to boost business results  
  • John Tschohl
  • 2,621 Reads 1 Shares
Marketing professional Amanda Maquet from Moran Family of Brands discusses how teamwork elevates the guest experience
  • Franchise Update Media
  • 3,236 Reads 28 Shares
Sonny’s BBQ
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Marketing professional Angela Zerda Paules from Buzz Franchise Brands discusses how teamwork elevates the guest experience
  • Franchise Update Magazine
  • 2,387 Reads 2 Shares
Increases in consumer demographic data can provide additional information in determining value of real estate property
  • Kevin Behan
  • 2,247 Reads 3 Shares
Resales can offer cost savings, but franchisees must conduct due diligence to understand all the real estate details
  • Aracely Melendez
  • 2,907 Reads 5 Shares
Popular chain emphasizes speed and convenience in city location without drive-thru service
  • Kevin Behan
  • 3,514 Reads 5 Shares
Conducting the proper due diligence on a restaurant's site selection is important for current success and future expansion
  • Kevin Behan
  • 3,196 Reads 2 Shares
CMO focuses a deep understanding of customer experiences in order to elevate and grow the brand
  • Franchise Update Media
  • 2,813 Reads 11 Shares
The restaurant chain gained 0.5 points in total limited-service restaurant share
  • M. Scott Morris
  • 3,646 Reads 2 Shares
Marketers need to personalize AI's content to best connect with customers in email marketing
  • Kevin Behan
  • 2,293 Reads 2 Shares
Creative vehicle wrapping drives more than 100,000 customers into Atlanta KFC restaurants
  • Kevin Behan
  • 4,167 Reads 5 Shares
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