BrightStar Care Honorably Accepts 2015 Enterprise Champion for Quality Award
National In-Home Care Franchise Recognized for Upholding High Standards of Health Care for Third Consecutive Year
November 17, 2015 // Franchising.com // CHICAGO - For the third year in a row, The Joint Commission has honored BrightStar Care, a national in-home care and medical staffing franchise, with the prestigious Enterprise Champion for Quality Award. BrightStar Care is the only national home care franchise to receive this distinction every year since the award’s inception. BrightStar Care recently conducted a third-party research study that shows that women aged 45-64 identify trust and high standards as two of the most important attributes they look for when selecting a professional in-home care service provider for a loved one. Some healthcare organizations - including hospitals, doctor’s offices, nursing homes, and in-home care providers - seek accreditation by The Joint Commission to validate their commitment to and delivery of the highest clinical standards. When an organization earns Joint Commission Accreditation, it receives the Gold Seal of Approval that is a public symbol of the organization’s commitment to the highest standards in healthcare. Each BrightStar Care franchise is required to attain Joint Commission Accreditation.
“This award is a testament of the BrightStar Care commitment to ensuring that the franchise brand is consistently associated with the highest quality of client care services available,” said Margherita Labson, Executive Director of the Joint Commission’s Home Care Accreditation program. “BrightStar Care alone holds this unique recognition in the growing market of health care franchisors. It’s a tremendous accomplishment to be awarded the Enterprise Champion for Quality Award by The Joint Commission for the third consecutive year.”
The Enterprise Champion for Quality Award carries unique eligibility requirements that validate an organization’s ability to operationalize its commitment to the highest standards of quality care, client safety and organizational excellence by following Joint Commission requirements. In order to receive the award, a franchisor must require every franchise location to attain Joint Commission Accreditation and at the time of application for the award, 95 percent or greater of eligible franchise locations must be fully accredited by the Joint Commission and in good standing.
“To receive an award such as the Enterprise Champion for Quality three consecutive years in a row is not only unprecedented since no other in-home health care system has ever done it, but it also speaks to our growing franchise network that continues to follow the highest standards of care possible,” said Sharon Roth Maguire, MS, RN, GNP-BC, Chief Clinical Quality Officer of BrightStar Care. “This recognition sets us apart from other in-home care providers and positions BrightStar Care as a provider of choice for individuals and health systems who seek care partners whose focus is simply on providing a higher standard of care.”
To meet the strict requirements of The Joint Commission and to ensure continuity of care across its 300 franchise locations, BrightStar Care agencies follow standards designed around Joint Commission requirements such as ensuring adherence to National Patient Safety Goals. The BrightStar Care Franchise Support Center also provides seminars, mock evaluations, conference calls and additional resources to franchise owners throughout the year to help them remain compliant with the standards. Family caregivers and health system partners who are looking into BrightStar Care can trust that they will be receiving care from the absolute best in the industry.
BrightStar Care began franchising in 2005 and since then has grown to a $300 million company, recently experiencing a groundbreaking first quarter, highlighted by 10 new franchise agreements and three location transfers within the U.S., fulfilling the increasing consumer demand for a higher standard of in-home care. In addition to continued domestic expansion, the company is looking to build a worldwide brand presence with a focus to expand into new and emerging international markets such as Australia, New Zealand, Canada, Japan, and Western Europe.
About BrightStar Care
Based in Chicago, BrightStar Care is a national private duty home care and medical staffing franchise with more than 300 locations that can provide medical and non-medical services to clients within their homes, as well as supplemental care staff to corporate clients. BrightStar Care professional nurses and caregivers deliver expert, compassionate, and personal care 24 hours a day, 7 days a week. Each BrightStar Care location is required to pursue Joint Commission Accreditation. BrightStar Care received The Joint Commission’s Enterprise Champion for Quality award in 2013, 2014, and 2015, and is committed to having each of its agencies comply with Joint Commission standards. BrightStar Care uses the nationally known patient satisfaction survey company Press Ganey to measure client satisfaction and is proud that nine out of 10 clients would recommend BrightStar Care to a friend or family member. For more information on BrightStar Care please visit www.brightstarcare.com; to find out more about BrightStar Franchising, visit www.brightstarfranchise.com.
About The Joint Commission
Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The joint Commission accredits and certifies more than 20,500 health care organizations and programs in the United States, including hospitals and health care organizations that provide ambulatory and office-based surgery, behavioral health, home care, laboratory and nursing home services. An independent, not-for-profit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. The Joint Commission has two nonprofit affiliate organizations. The Joint Commission Center for Transforming Healthcare aims to solve health care’s most critical safety and quality problems and Joint Commission Resources (JRC) provides consulting services, educational services and publications. Joint Commission International, A division of JCR, Accredits and certifies international health organizations. Learn more about the joint commission at www.jointcommission.org.
SOURCE BrightStar Care
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