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Technology Feature Articles

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Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

After losing its way, 40-year-old On The Border is back, building on its storied past for a new era
  • Suzie Tsai
  • 5,734 Reads 4 Shares
Check out our July roundup of consumer marketing news!
  • Eddy Goldberg
  • 4,237 Reads
Our annual “Technology Issue” shows how tech-savvy franchisors are leading the pack in a post-Covid world
  • Kerry Pipes & Eddy Goldberg
  • 6,174 Reads 2 Shares
Does your team recognize the value of speed when it comes to serving customers and simply doing a good job?
  • John Tschohl
  • 3,927 Reads 3 Shares
If you're thinking of adding GAI at work, look into these employment law issues before you leap
  • Eddy Goldberg
  • 5,012 Reads
Unleashed Brands now has 6 brands with 1,300 kid-friendly health and fitness locations and is looking for more
  • Kerry Pipes
  • 6,112 Reads
Views on technology use in franchising from around the world
  • William Edwards & Keith Gerson
  • 6,195 Reads
Franchising veteran J.J. Sorrenti is leading Best Life Brands’ senior-focused brands with purpose and passion
  • Kerry Pipes
  • 6,491 Reads 13 Shares
For multi-brand franchisors, the route to success involves scalability, complementary brands, and learning how to make them play well together
  • Helen Harris, Kerry Pipes, and Eddy Goldberg
  • 6,969 Reads 7 Shares
Christy Barnes, VP of marketing at Camp Bow Wow, shares the brand's mission of making dogs (and their humans!) happy
  • Kerry Pipes
  • 7,113 Reads 2 Shares
Consumers are seeing a growing number of requests for tips at businesses and say they feel manipulated to leave tips when checking out with tablets.
  • Kerry Pipes
  • 5,554 Reads 4 Shares
Dine Brands Global, Inc.
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Check out our June roundup of consumer marketing news!
  • Eddy Goldberg
  • 3,837 Reads 1 Shares
Franchise Update Media to announce 2023 Franchise Innovation Award winners at FCXC, June 20-22 in Atlanta
  • Franchise Update Media
  • 6,949 Reads 19 Shares
We asked Home Franchise Concepts’ CDO what tech trends he is seeing in franchise development, and how he is responding
  • Franchise Update Media
  • 5,218 Reads 5 Shares
Franchise brands are adopting new technology to improve all aspects of their operations
  • Colleen McMillar
  • 6,523 Reads 31 Shares
Littler’s Annual Employer Survey reveals what 500+ high-level U.S. executives are thinking about work in 2023
  • Eddy Goldberg
  • 3,793 Reads
Stephanie Coffey saw an opportunity in the nail care business, so she and her husband founded Frenchies Modern Nail Care.
  • Kerry Pipes
  • 7,616 Reads 13 Shares
Our May roundup of consumer marketing news takes a look at AI, data vs. privacy, automation, loyalty, and more
  • Eddy Goldberg
  • 4,453 Reads 4 Shares
New survey shows how the arrival of generative artificial intelligence is affecting marketing plans and consumer behavior
  • Eddy Goldberg
  • 29,910 Reads 3 Shares
Darden Coors (yes, that Coors) left her law career and today is CEO of Salad Collective and its 3 “better for you” brands
  • Kerry Pipes
  • 6,501 Reads 1 Shares
Technologies such as VR, AI, and more are changing the face of employee training from the frontline to the C-suite
  • Evan Hackel
  • 6,028 Reads
MSA Worldwide
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MSA Worldwide
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MSA Worldwide
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AI session at IFA in Las Vegas drew an overflow cro... partly thanks to the growing power of LinkedIn to spread the word
  • Jack Monson
  • 6,154 Reads 58 Shares
How AI can help your frontline staff improve your customers’ experience—and their own!
  • John DiJulius
  • 4,371 Reads 3 Shares
Check out our May roundup of consumer marketing news!
  • Eddy Goldberg
  • 4,464 Reads 1 Shares
MJ Riva, CEO at Pizza Factory
  • Franchise Update Magazine
  • 4,141 Reads 6 Shares
Now’s the time for restaurants to start hiring and training staff for their busy summer season
  • Rahkeem Morris 
  • 6,648 Reads 13 Shares
Frandev 101: 3 old-school principles to master for franchisee recruitment success
  • FranConnect
  • 6,556 Reads 13 Shares
Numerator Monthly Retail Sales Report says retail sales for March up 1.2% over February
  • Kerry Pipes
  • 4,823 Reads 5 Shares
Barbara Moran-Goodrich: Co-Founder, CEO and Chairwoman
  • Franchise Update Magazine
  • 5,097 Reads 34 Shares
How to get your customer service staff to be present and provide genuine hospitality during their interactions with customers.
  • John DiJulius
  • 5,226 Reads 12 Shares
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