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Technology Feature Articles

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Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

Robots, AI, and more, oh my! Brands adopting new tech tools are beating the competition by serving their customers better.
  • Colleen McMillar
  • 5,944 Reads 24 Shares
For the 5th Annual Franchise Innovation Awards, judges evaluated each entry's objective, the problem it solved, and the innovations required. Here are the 2023 Human Resources winners!
  • 7,020 Reads 3 Shares
In order to engage with team members, well-told stories require purpose, emotional connection, structure, and authenticity.
  • Dave Murray
  • 4,299 Reads 6 Shares
For the 5th Annual Franchise Innovation Awards, judges evaluated each entry's objective, the problem it solved, and the innovations required. Here are the 2023 Products & Services winners!
  • 7,699 Reads 4 Shares
For the 5th Annual Franchise Innovation Awards, judges evaluated each entry's objective, the problem it solved, and the innovations required. Here are the 2023 Operations & Technology winners!
  • Kerry Pipes
  • 6,783 Reads 4 Shares
Husband & Wife Team Influencer MVPs team up for success with Camp Bow Wow
  • Sara Wykes
  • 11,361 Reads 1 Shares
Check out our September roundup of consumer marketing news!
  • Eddy Goldberg
  • 2,990 Reads 1 Shares
For the 5th Annual Franchise Innovation Awards, judges evaluated each entry's objective, the problem it solved, and the innovations required. Here are the 2023 winners!
  • Kerry Pipes
  • 8,038 Reads 5 Shares
FCXC '23 featured plenty of humans talking about AI and ChatGPT, along with a wealth of information about the state of consumer marketing and franchise system growth
  • Kerry Pipes & Eddy Goldberg
  • 7,522 Reads 8 Shares
Whether recruiting for quality or quantity, today’s hiring managers must be flexible and act quickly. Here’s how!
  • Eddy Goldberg
  • 11,941 Reads
Retiring Boomers may take their skills with them, causing problems in the U.S. workforce (survey)
  • William H. “Bill” Stoller
  • 4,045 Reads
Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Jennifer Durham, CDO at Hand & Stone, discusses how the brand employs technology in its franchise development process
  • Franchise Update Media
  • 3,938 Reads
When Kelly’s Roast Beef rebranded, management made extra sure to retain the best elements of the brand’s 70-year history
  • Neil Newcomb
  • 7,611 Reads
Catherine Monson fosters a growth-oriented culture that prioritizes integrity and positivity throughout the organization
  • Kerry Pipes
  • 6,067 Reads
7 The Little Gym locations in three states have been acquired by private equity firm and new operator.
  • Kerry Pipes
  • 6,508 Reads 1 Shares
Patrick Cunningham at Little Caesars on how they’re using technology in frandev and to meet customer demands
  • Franchise Update Magazine
  • 5,241 Reads 1 Shares
Catering to customer demand, restaurants launch building concepts designed for digital orders and quick pickup
  • M. Scott Morris
  • 4,257 Reads 3 Shares
In today’s digital world, brick-and-mortar retailers can use their physical locations to provide unique customer experiences e-commerce can’t touch
  • Jason Fefer
  • 5,170 Reads 2 Shares
Modern customers expect brands to blend the digital and real-world shopping experiences.
  • M. Scott Morris
  • 4,067 Reads 1 Shares
Customer experience experts suggest organizations need to break down their silos and share data for the best CX results.
  • M. Scott Morris
  • 4,753 Reads 11 Shares
How technology is helping Payroll Vault measure the ROI of their marketing and ad spend
  • Franchise Update Media
  • 4,631 Reads 2 Shares
Woof Gang Bakery
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Woof Gang Bakery
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Woof Gang Bakery
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In August, changes to SBA’s 7(a) and 504 loan programs took effect, making it easier to access loans to start a small business or expand an existing one.
  • M. Scott Morris
  • 5,007 Reads 10 Shares
By mastering marketing technology and data analytics, CMOs can increase their abilities to provide successful long-term strategies for their organizations.
  • M. Scott Morris
  • 4,154 Reads
For this month’s roundup, employment gains continue, AI sends workers home, HR can expect new Form I-9, and business applications jump for June. 
  • Scott Morris
  • 3,913 Reads 1 Shares
Cybercriminals love to exploit small business vulnerabilities. 5 reasons why companies fail with passwords.
  • Franchise Update Media
  • 6,016 Reads 3 Shares
As small business grapple with post-Covid challenges, they’re showing a determination and willingness to experiment with ChatGPT in a variety of ways.
  • M. Scott Morris
  • 5,564 Reads
How technology is helping MassageLuXe measure the ROI of their marketing and ad spend
  • Franchise Update Media
  • 4,613 Reads 141 Shares
We asked Batteries Plus’ Chief Franchising Officer Joe Malmuth what tech trends he is seeing in franchise development, and how he is responding.
  • Kerry Pipes
  • 4,317 Reads 25 Shares
Innovation, adaptation, and strategic succession planning guides franchisees to conquer inflationary hurdles and ensure prosperity for future generations.
  • Kendall Rawls
  • 5,602 Reads 24 Shares
Integrating digital technology brings your customer greater value by providing a consistent digital experience (DX).
  • John DiJulius
  • 5,283 Reads 3 Shares
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