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Technology Feature Articles

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Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

Franchisors can reduce legal risk by identifying potential operational challenges and working with franchisees to eliminate conflicts
  • Joseph S. Goode
  • 491 Reads 1 Shares
Primrose Schools won the top Franchise Marketing Leadership honor in Franchise Update Media's 8th Annual Franchise Innovation Awards for its Primrose Friends YouTube Channel
  • Kevin Behan
  • 941 Reads 3 Shares
Little Caesars earned top honors at the Franchise Innovation Awards for testing an autonomous robot delivery system designed to improve convenience, consistency, and restaurant operations.
  • Kevin Behan
  • 1,122 Reads 3 Shares
For the 8th Annual Franchise Innovation Awards, judges evaluated each entry's objective, the problem it solved, and the innovations required
  • Kevin Behan
  • 3,951 Reads 4 Shares
Franchisors should build a repeatable system, understand market economics, and choose the right local partner
  • Jessica Bouscarle
  • 1,421 Reads 4 Shares
A successful rebrand should reflect how a franchise has evolved and where it will go in the future
  • Jane McPherson
  • 1,237 Reads 20 Shares
Savvy franchisors are using AI to take routine administrative work off their teams' plates, leaving more time to build productive business relationships
  • Joe Smithberg
  • 914 Reads 5 Shares
At FGMC, Head to Toe Brands shared how years of persistence and smarter data infrastructure turned complex reporting into actionable insights for franchisees.
  • M. Scott Morris
  • 1,073 Reads 1 Shares
At FGMC, HubKonnect CEO Michael Koch explained why AI success starts with connected data, hyperlocal intelligence, and turning insights into action.
  • M. Scott Morris
  • 1,155 Reads 5 Shares
U.S. Marine veteran Cheston Syma applies hard lessons to build a multi-brand portfolio spanning nearly 50 locations
  • Kevin Behan
  • 2,222 Reads 38 Shares
At FGMC, franchise leaders explored how breaking down silos and integrating AI can help marketing teams move faster while keeping people at the center.
  • Kerry Pipes
  • 1,290 Reads 6 Shares
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At FGMC, Ring founder Jamie Siminoff shared how staying focused on the mission, embracing constraints, and listening to customers can turn setbacks into growth
  • Kerry Pipes
  • 1,087 Reads 5 Shares
Kayla Seely has helped grow Red Barn Dog Holdings into Dogtopia's largest franchisee group with 36 locations across 10 states
  • Kevin Behan
  • 3,259 Reads 255 Shares
Andy Kumar builds a culture centered on leadership development, operational excellence, and community impact
  • Kevin Behan
  • 3,450 Reads 3 Shares
Agentic AI can gather and analyze large amounts of data to help franchise operators make better, more informed decisions
  • Joe Yetter
  • 1,125 Reads 1 Shares
The Franchise Growth & Marketing Conference showcased how data, AI, and collaboration drive profitable growth
  • Kerry Pipes
  • 1,233 Reads
AI is becoming the newest member of the franchise team, boosting operations without replacing people
  • Colleen McMillar
  • 2,251 Reads 45 Shares
After selling a garbage collection company, Paola Horvath grew Orangetheory Fitness from 3 studios to 19
  • Kevin Behan
  • 2,868 Reads
James Bullock left a successful medical sales career to build a 14-unit Tropical Smoothie Cafe business
  • Kevin Behan
  • 2,692 Reads 68 Shares
Charles Graham carries on his family's 50-year legacy with Captain D's while preparing his children for future ownership
  • Kevin Behan
  • 1,369 Reads 2 Shares
Each strategy has its own advantage, and market location may determine the best option for long-term success
  • Kevin Behan
  • 1,492 Reads 34 Shares
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Amy Freeman, CEO of The Spice & Tea Exchange, focuses on franchisee success, company culture, and guest experience
  • Kerry Pipes
  • 1,358 Reads 1 Shares
New CEO Mike Boyer is strengthening A Place At Home by putting franchisees, caregivers, and culture first
  • Kerry Pipes
  • 1,495 Reads 31 Shares
Dave Baumgartner says his business' rapid expansion comes from developing people and building infrastructure for success
  • Kevin Behan
  • 3,999 Reads 4 Shares
Brian Bailey's operation is the largest Domino's franchise organization in the U.S.
  • Kevin Behan
  • 3,135 Reads 8 Shares
With his father as a role model and mentor, Alex Anthraper built a 23-unit portfolio spanning IHOP and Applebee's
  • Kevin Behan
  • 2,778 Reads 4 Shares
After years of watching his father operate a franchise business, Andy Hunter has partnered with his dad on three Jeremiah's Italian Ice units
  • Kevin Behan
  • 1,668 Reads 12 Shares
Employee training and development are keys to franchise consistency and growth
  • Sandra Moran
  • 1,192 Reads 7 Shares
In 2025, 41% of customers preferred restaurants to avoid AI; in 2026, it is 27%
  • M. Scott Morris
  • 1,787 Reads
Franchisees reward through bonuses and incentives while giving GMs autonomy and the opportunity to grow with the business
  • Kevin Behan
  • 1,626 Reads 3 Shares
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