Minuteman Press Franchise Families Celebrate Sustained Success
For Minuteman Press International owner Marc Frechette franchising with a top brand has been a family affair.
A second-generation Minuteman Press franchisee, Frechette is proudly commemorating 30 years serving the design, marketing, and printing needs of Seekonk, Massachusetts. Frechette, who worked in the family’s Minuteman Press store part-time in both high school and college, now watches his own children growing up in the business in a similar way.
“I was very lucky to have this family franchise opportunity,” says Frechette, who previously worked in the restaurant industry. “My father was starting to think about retiring and asked me if I wanted to learn the business. I worked with him full-time for five years before buying him out. Minuteman Press works for me because I enjoy working with people. I also thrive in a busy environment.”
Family-owned and operated since 1973, Minuteman Press knows what it takes to ensure the long-term sustainability of its franchisees. The world’s top-ranked printing, marketing and design brand boasts nearly 1,000 franchises backed by local support teams around the world in five countries including the U.S., Canada, South Africa, Australia, and the United Kingdom.
“The support we receive is outstanding. In 2015, we had a fire. I probably would not have stayed in business had it not been for the support from Regional Vice President Ron Rubin and the rest of the Minuteman Press staff,” recalls Frechette. “It is also great to have backup when making tough decisions. Having the franchise behind me when negotiating with vendors is also a huge benefit.”
Minuteman Press leads the way in an industry that has experienced rapid changes over the years, thanks to advances in technology starting with offset printing of the big three: letterhead, business cards, and envelopes to digital color printing projects.
“Fast forward to now and we are 100% digital,” says Frechette. “We have a full-time graphic designer supporting clients as well as my customer service staff, and I also have a full-time bindery person. This offers us tremendous versatility and quick production times.”
The Minuteman Press franchise of today delivers high quality products and services that meet the needs of business professionals and go way beyond ink on paper. Every center offers innovative branding solutions and produce custom designs, promotional products, branded apparel, direct mail marketing, large format printing (banners and posters), signs and graphics, and much more.
Personalized customer service and employing reliable team members are two other ways Frechette differentiates himself from the competition.
“I have customers that I have been working with since my first day here,” Frechette says. “They have been there as my business has grown and I have also worked with them to help their businesses grow. I have also had a few long-term employees with me for over ten years.”
Frechette shares his secrets to success and advice for others:
“You have to get up every day and be ready to work,” he says. “Customers will not wait for you to be ready. You have to take every order that comes through no matter how small. You never know where it will lead.
“You also have to always be looking for new opportunities. I have quoted many jobs thinking there is no way I am going to get the business. In many cases, I did get the order and it turned into a long-term customer. My goals are to continue to grow my business every year as well as increase our capabilities.”
If you want to make it work you have to hustle, Frechette concludes.
“It is easy to become complacent in the good times,” he says “Also, employees can be the most vital part about running your business. Choose wisely!”
To learn more about #1 rated Minuteman Press franchise opportunities, visit https://minutemanpressfranchise.com.
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