PuroClean - Leveraging Technology in the Restoration Industry

Due to a strong foundation created by excellent training and advanced technology, property damage restoration franchise PuroClean is quickly approaching the milestone of 500 Franchise Owners, and continues to be named a top franchise for franchisee satisfaction year after year. PuroClean emphasizes the use of technology and thorough training to provide Franchise Owners with the tools and knowledge necessary to excel in the restoration industry. This combination is crucial for running an efficient and successful restoration business, as it ensures that Franchise Owners are well-equipped to handle every aspect of their operations.

At the heart of PuroClean's approach is the use of cutting-edge technology to enhance job performance and customer satisfaction. Franchise Owners are trained to use advanced technologies, including infrared cameras and moisture detection instruments, which are critical for accurately assessing damages. These tools, introduced during training sessions in the company’s IICRC-approved, 1,200-square-foot Flood House, allow for precise identification of water damage and hidden moisture, which is essential for effective restoration. By using these technologies, Franchise Owners can quickly and accurately diagnose problems, leading to faster and more effective restoration solutions.

In addition to these on-site technologies, PuroClean emphasizes the importance of mobile technologies and cloud-based platforms. During the franchise training sessions at the PuroClean Academy, Franchise Owners learn to utilize these digital tools to facilitate real-time communication between owners, technicians, insurance companies and customers. This connectivity improves response times, enhances customer service and streamlines projects, helping Franchise Owner manage jobs more effectively.

PuroClean Franchise Owners also have access to CoreLogic Next Gear Solutions, a leading platform for property restoration businesses. This suite of business software includes PuroLogic for business management, LuxorCRM for strategic sales, MICA for mitigation management, ProAssist for real-time customer connections and Xactimate for property claims estimating. Each of these tools plays a critical role in different aspects of the restoration process, from managing day-to-day operations to handling customer relations and navigating insurance claims.

When part of the PuroClean franchise family, Franchise Owners gain access to advanced tools and receive extensive training on how to use them to their best advantage. This training covers not only the technical aspects of restoration, but also the management skills needed to run a profitable business. Franchise Owners learn how to handle customer interactions, navigate the complexities of insurance claims and utilize business software to optimize their operations.

PuroClean’s integration of advanced technology with comprehensive training ensures that Franchise Owners are prepared to deliver high-quality restoration services while serving their local communities. This approach enhances job performance, boosts customer satisfaction and supports long-term success in the competitive restoration industry.

For more information about becoming a PuroClean Franchise Owner, visit the PuroClean franchise website and download a franchise kit today. 

SPONSORED BY:
PuroClean
Known as the "Paramedics of Property Damage®," PuroClean provides water damage remediation, flood water removal, fire and smoke damage remediation, mold removal, and biohazard cleanup to commercial and residential customers. Learn More