SuperShuttle Franchise Overview
In 1983, SuperShuttle pioneered the shared-ride airport ground transportation concept with the opening of its Los Angeles, California operation. Today, SuperShuttle is the premier shared-ride airport transportation service in the United States, providing door-to-door service for over 8 million passengers per year. Currently, SuperShuttle provides service to and from 39 airports and over 50 cities and has approximately 1,200 distinctive blue and yellow vans on the road. SuperShuttle's 24-hour call centers process thousands of customer reservations per day by phone and reservations can also be made online. Their state of the art reservation system and proprietary automated dispatch system group passengers by geographic area or along major routes. Customers enjoy the cost savings of a shared-ride service along with the assurance that they will reach their destinations reasonably quickly. In addition, SuperShuttle's 24-hour call centers process thousands of customer reservations per day by phone. They also have partnerships with many leading online travel providers, including Expedia, Orbitz, Travelocity, Southwest, JetBlue and others, enabling passengers to make their SuperShuttle reservation at the same time they are completing the rest of their travel plans. And they have relationships with leading tour wholesalers who package their services into travel arrangements they make for their customers. At SuperShuttle, they strive to maintain their founding principles of quality, superb passenger service, responsiveness, reliability and passenger safety. Their affordable service and friendly staff remove the hassle of expensive airport parking for their millions of loyal customers across the country. As they add new cities and grow each year, they are committed to improving the availability and quality of shared-ride transportation in the US and abroad. SuperShuttle is a wholly owned subsidiary of Veolia Transportation, a global leader in the transportation industry. Veolia Transportation has over 125 years of experience operating bus, rail, shuttle, & taxi systems in 27 countries worldwide. In the US and Canada, Veolia operates 120 locations, and has 16,000 employees and franchisees. Veolia has a track record of valuing its employees and customers and of providing reliable, quality transportation services.
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