People
Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.
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October 8th, 2025
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Baesman Group creates personalized marketing strategies to transform direct-to-consumer campaigns from One to Many to One to One through customer insights, marketing strategy, custom technology solutions, and personalized multichannel execution.
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Service-based brands can get the most from their young employees by creating a strong work culture and giving them the opportunity to grow
- Brandon Gadish
- 2,227 Reads 7 Shares
Effective leaders provide clear communication, psychological safety, and constructive feedback
- Nichole Holles
- 1,776 Reads 3 Shares
For a position that requires human interaction, go with your gut
- John Tschohl
- 1,817 Reads 3 Shares
By mimicking phone features, franchisees can encourage buy-in and reduce turnover
- M. Scott Morris
- 3,146 Reads 26 Shares
Multi-unit franchisee David Plait developed his approach over years of trial and error
- M. Scott Morris
- 2,470 Reads 6 Shares
Restaurants need to embrace smart strategies that enhance efficiency, employee satisfaction, and profitability in the face of rising wages and shifting demographics
- Chad Coulter
- 2,170 Reads 4 Shares
Proper planning is essential for scaling while maintaining employee satisfaction
- Adam Bonetti
- 2,302 Reads 5 Shares
The average turnover per year in the U.S. is 25%; for some industries, it's 50%
- John Tschohl
- 3,140 Reads 14 Shares
Effective hiring can take your business to the next level
- Mary Lou Atkins
- 2,862 Reads 4 Shares
Here are 10 steps for bringing family members into the family business
- Kendall Rawls
- 2,749 Reads 5 Shares
Technology is expected to reduce hiring time for in-restaurant positions by as much as 75 percent
- Kevin Behan
- 4,500 Reads 8 Shares
Top employers have high standards for interviewing and hiring to find the best candidates
- John DiJulius
- 3,076 Reads 12 Shares
Franchisors can help build strong franchise teams through strong hiring and support practices and use of technology
- Lisa Tis
- 2,715 Reads 5 Shares
Your No. 1 job is to find a candidate who fits your culture and will enhance it
- John DiJulius
- 2,333 Reads 4 Shares
Having employees with a bad work ethic or attitude can bring down the performance of the entire team
- John DiJulius
- 3,347 Reads 11 Shares
The latest in employment news from September affecting franchising and beyond
- Kevin Behan
- 2,346 Reads 4 Shares
While increased technology can make the hiring process more efficient, don't forget the importance of striking a personal connection
- Stephanie Miller
- 3,098 Reads 5 Shares
Giving employees a feeling of purpose in their work can create a stronger bond and loyalty to the company
- Dr. Laurie Cure
- 3,355 Reads 8 Shares
Develop your plan to hire, train, and retrain the best employees
- John Tschohl
- 3,199 Reads 14 Shares
The latest in employment news from August affecting franchising and beyond
- Kevin Behan
- 4,016 Reads 9 Shares
Businesses must effectively communicate with workers on the frontline to inform, motivate, and bring out their best performance
- David Burnand
- 3,016 Reads 3 Shares
Employers should take a new approach to empowering and motivating employees in order to maximize their potential
- Kevin Behan
- 3,038 Reads 4 Shares
Applying yourself strengthens your self-esteem, your financial wellbeing, and your future
- John Tschohl
- 3,182 Reads 2 Shares
Franchisees must motivate and incentivize staff to increase employee retention
- George Tinsley, Sr.
- 4,363 Reads 19 Shares
Restaurants can attract and retain valuable employees by offering benefits
- Jordan Boesch
- 3,840 Reads 9 Shares
Companies can get the most out of employees by showing their excitement before the first day of work
- John DiJulius
- 3,848 Reads 4 Shares
The best interviews allow the candidate to relax and speak freely before asking the big question
- John DiJulius
- 3,183 Reads 2 Shares
Nearly 8 of 10 job seekers fear discussing certain topics in the workplace
- Kevin Behan
- 3,352 Reads 2 Shares
AI tools can increase efficiency by automating workflows and preventing breakdowns
- Brianna Van Zanten
- 3,328 Reads 2 Shares
Prepare the way for new team members and make them feel welcome and appreciated
- Mary Lou Atkins
- 3,744 Reads 5 Shares
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