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New study finds 3/4 of restaurants surveyed are currently using automation in at least 3 areas of operation.
  • Kerry Pipes
  • 6,117 Reads 15 Shares
Creating an exceptional customer journey
  • Helen Bond
  • 6,342 Reads 6 Shares
Local digital marketing paves the way for brands to create an exceptional customer journey
  • Helen Bond
  • 12,086 Reads 25 Shares
The 2022 Multi-Unit 50 rankings highlight the brands with the largest total number of multi-unit franchisees and the highest percentage by brand
  • Multi-Unit Franchisee
  • 7,333 Reads 21 Shares
Winners of the 2022 Franchise Innovation Awards revealed at the Franchise Consumer Experience Conference (FCXC) in Atlanta
  • Kerry Pipes
  • 8,987 Reads 6 Shares
Service brand franchises continue to strike new deals across all sectors
  • Eddy Goldberg
  • 5,471 Reads 10 Shares
Need a board of advisors to help achieve your growth goals? Avoid these 3 mistakes!
  • John Francis
  • 6,097 Reads 3 Shares
How to increase system-wide profitability and growth by focusing on unit-level economics
  • FranConnect
  • 9,853 Reads 31 Shares
California multi-brand franchisee to open another 20 WaBa Grill locations from Fresno to Sacramento
  • Kerry Pipes
  • 6,359 Reads 2 Shares
Business coalition forms to roll back California’s FAST Act (AB 257), which threatens fast food brands in the state
  • Franchise Update Media
  • 6,259 Reads 12 Shares
College-friends-turned-multi-unit-franchisees ink new 7-store agreement with Marco’s Pizza
  • Kerry Pipes
  • 5,206 Reads 1 Shares
Vocelli Pizza
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Vocelli Pizza
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Vocelli Pizza
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New report from the IFA and FRANdata shows inflation is negatively impacting 9 out of 10 franchise businesses.
  • Kerry Pipes
  • 5,511 Reads 5 Shares
Our September roundup of consumer marketing news, trends, and other developments!
  • Eddy Goldberg
  • 5,973 Reads
When it comes to customer service, banishing the word No from your employees’ vocabulary will go a long way. Just say Yes!
  • John DiJulius
  • 5,726 Reads 3 Shares
Moran Family of Brands teams up with a longtime franchisee to create a new aftermarket automotive brand, Turbo Tint
  • Pete Baldine
  • 6,264 Reads 14 Shares
Robeks’ president and CFO still operates two franchised locations as he guides the brand to success
  • Kerry Pipes
  • 5,390 Reads 20 Shares
2022 Mega Growth Leadership MVP Luis San Miguel is a big fan of co-branding his 3 brands—Auntie Anne’s, Cinnabon, and Carvel
  • Kerry Pipes
  • 7,436 Reads 3 Shares
2022 American Dream MVP Award winner Baryalay Razi has traveled a long road from U.N. delegate from Afghanistan to a new life in as a franchisee in Texas
  • Kerry Pipes
  • 7,759 Reads 6 Shares
Joint-employer standard would be expanded under the latest NLRB proposal 
  • Calfee, Halter & Griswold
  • 7,033 Reads 3 Shares
Salata’s redesign aims to improve both the guest experience and franchisee operations
  • Julie Davis
  • 6,396 Reads 12 Shares
Trepp’s CRE Sentiment Survey, the history and future, of shopping malls, Wendy’s new prototype, Adam Neumann’s new PE-funded real estate venture
  • Eddy Goldberg
  • 6,835 Reads 1 Shares
Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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JEB Food Group extends development agreement with Twin Peaks and will add 4 more locations in Ohio River Valley
  • Kerry Pipes
  • 8,722 Reads 14 Shares
TNT Chicken will add more Slim Chickens locations in markets throughout East South Dakota and Northeast Iowa
  • Kerry Pipes
  • 6,720 Reads 3 Shares
New poll finds U.S. small businesses tapping the breaks on hiring and increasing layoffs
  • Kerry Pipes
  • 7,854 Reads 30 Shares
Our September roundup of consumer marketing news, trends, and other developments!
  • Eddy Goldberg
  • 6,039 Reads 1 Shares
NLRB proposes return to expanded joint employer standard, threatening franchising
  • Jim Paretti, Michael J. Lotito, and Maury Baskin
  • 5,633 Reads 8 Shares
PrimoHoagies is poised for its next big move – onto the national stage
  • Kerry Pipes
  • 8,522 Reads 62 Shares
SMG’s new study on multi-channel retail customer preferences provides three key insights
  • Kerry Pipes & Eddy Goldberg
  • 6,679 Reads 12 Shares
2022 Veteran Entrepreneurship MVP Doug Porter’s career path has included the U.S. Navy as a pilot and serving as CEO of Ronald McDonald House Charities in Chicago
  • Kerry Pipes
  • 7,362 Reads 3 Shares
2022 Influencer Award for Husband & Wife Team MVPs Roma and Suresh Patel have learned to delegate and divide roles based on their strengths
  • Kerry Pipes
  • 7,872 Reads 6 Shares
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