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Training your frontline employees on listening skills can significantly boost the success of your units
  • Bob Phibbs
  • 3,067 Reads 1 Shares
Our May roundup of consumer marketing news takes a look at AI, data vs. privacy, automation, loyalty, and more
  • Eddy Goldberg
  • 3,649 Reads 4 Shares
When a leader speaks last, it demonstrates their willingness to listen and consider everyone’s input before making a final decision
  • John DiJulius
  • 3,637 Reads 13 Shares
New survey shows how the arrival of generative artificial intelligence is affecting marketing plans and consumer behavior
  • Eddy Goldberg
  • 29,089 Reads 3 Shares
Multi-unit franchisees will find success with strategic thinking, strong business acumen, and a trusted team of advisors
  • Kendall Rawls
  • 4,215 Reads 40 Shares
Darden Coors (yes, that Coors) left her law career and today is CEO of Salad Collective and its 3 “better for you” brands
  • Kerry Pipes
  • 4,907 Reads 1 Shares
Abby Taylor, Co-Founder, Chief Marketing Officer at Playa Bowls
  • Franchise Update Magazine
  • 4,859 Reads 2 Shares
Service brand franchises continue to expand in April and May
  • Eddy Goldberg
  • 4,005 Reads 2 Shares
Technologies such as VR, AI, and more are changing the face of employee training from the frontline to the C-suite
  • Evan Hackel
  • 5,196 Reads
Firehouse Subs multi-unit franchisee inks deal to bring 6 Big Chicken locations to Northwest Nevada
  • Kerry Pipes
  • 5,947 Reads 3 Shares
New bill will protect the independence of local franchise businesses by clarifying the joint employer standard
  • Kerry Pipes
  • 4,078 Reads
Bojangles
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Bojangles
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Bojangles
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Community engagement is a great way to build solid local relationships. Here are several examples of how to make it happen in yours.
  • Bob Phibbs
  • 4,630 Reads 2 Shares
AI session at IFA in Las Vegas drew an overflow cro... partly thanks to the growing power of LinkedIn to spread the word
  • Jack Monson
  • 5,174 Reads 58 Shares
How AI can help your frontline staff improve your customers’ experience—and their own!
  • John DiJulius
  • 3,527 Reads 3 Shares
Yet another study finds the resilient and optimistic spirit of small business owners is still alive
  • Kerry Pipes
  • 2,861 Reads 1 Shares
Check out our May roundup of consumer marketing news!
  • Eddy Goldberg
  • 3,718 Reads 1 Shares
Satisfied employees have higher performance levels, take fewer days away from work, and give a stronger commitment to the organization
  • John DiJulius
  • 6,108 Reads 17 Shares
Paige Robinson, Vice President, Franchise Development at American Family Care
  • Franchise Update Magazine
  • 4,330 Reads 5 Shares
MJ Riva, CEO at Pizza Factory
  • Franchise Update Magazine
  • 3,251 Reads 6 Shares
Longtime partners branch into franchising with three fitness concepts: Club Pilates, YogaSix, and CycleBar
  • Sara Wykes
  • 8,395 Reads 7 Shares
How hiring a diverse staff can help your business grow
  • Colleen McMillar
  • 3,877 Reads 5 Shares
Bosch Auto Service
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Bosch Auto Service
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Bosch Auto Service
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Now’s the time for restaurants to start hiring and training staff for their busy summer season
  • Rahkeem Morris 
  • 5,348 Reads 13 Shares
When it comes to hiring the best employees for your business, prioritize attitude over aptitude
  • John Tschohl
  • 4,672 Reads 15 Shares
My Salon Suite multi-unit franchisee now set to open 10 more locations in the Midwest
  • Kerry Pipes
  • 4,261 Reads 12 Shares
California Pizza Kitchen introduces refranchising program and looking to partner with experienced multi-unit restaurant operators
  • Kerry Pipes
  • 4,449 Reads 1 Shares
Frandev 101: 3 old-school principles to master for franchisee recruitment success
  • FranConnect
  • 5,195 Reads 13 Shares
The IFA says one-size-fits-all regulation of franchising by the FTC is the wrong approach
  • Matt Haller
  • 5,616 Reads 20 Shares
Strategic portfolio diversification can complement, support, and augment what’s already in your portfolio
  • Marilyn Manning
  • 4,581 Reads 23 Shares
Two points of view on the FTC’s current investigation into franchisee-franchisor relationships. (See next article for the IFA's response.)
  • Ronald K. Gardner
  • 4,218 Reads 123 Shares
Highlights from Franchise Update's 2023 Annual Franchise Development Report (AFDR) continues with a look at measuring costs
  • Eddy Goldberg
  • 2,854 Reads 3 Shares
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