Online reviews and reputation management are more important than ever; a survey from Podium puts numbers on this trend.
- Eddy Goldberg
- 7,830 Reads 25 Shares
44% of small business owners are concerned about Omicron hurting their already-challenging economic recovery.
- Kerry Pipes
- 2,958 Reads 3 Shares
Highlights from the 3rd Annual Franchise Marketing Report, part 7: Loyalty programs
- Eddy Goldberg
- 3,281 Reads 7 Shares
Training your front-line employees in how to deal with stressed-out customers will retain both your customers and your employees!
- John DiJulius
- 4,641 Reads 7 Shares
After co-founding Wetzel’s Pretzels and investing early in Blaze Pizza, Bill Phelps is at it again with Dave’s Hot Chicken!
- Kerry Pipes
- 9,854 Reads 30 Shares
How you can better reduce holiday stress by understanding what you can and can't control.
- Kendall Rawls
- 2,212 Reads 3 Shares
The Multi-Unit Franchising Conference returns to Las Vegas after a 16-month postponement with record registration
- Kerry Pipes & Eddy Goldberg
- 3,798 Reads 6 Shares
Spirit of Franchising MVP Award winner Chris Olexa overcame a hard-knock childhood and today operates four franchised restaurant brands
- Kerry Pipes
- 4,635 Reads 10 Shares
Multi-brand franchising is a growing trend for 2022 as both brands and franchisees seek to diversify
- Chris Buitron
- 4,865 Reads 42 Shares
Investments in service brands continue to grow as operators from all sectors seek diversification
- Eddy Goldberg
- 3,012 Reads 6 Shares
Seasoned multi-unit operator set to develop 9 new Blaze Pizza restaurants across south Florida.
- Kerry Pipes
- 4,983 Reads 6 Shares
Firehouse Subs father-and-son franchisees open their newest location is Saraland, Alabama.
- Kerry Pipes
- 3,327 Reads 2 Shares
The IFA reconsiders how it can adapt to best serve its members in a post-Covid world
- Michael Seid
- 5,305 Reads 47 Shares
Foodservice industry performance in October shows a slight decline from the month before, according to Technomic’s latest TIndex release.
- Kerry Pipes
- 2,328 Reads 3 Shares
Report finds record number of small business owners say labor quality is their top problem.
- Kerry Pipes
- 2,416 Reads 6 Shares
After a 2-year hiatus, the Franchise Leadership & Development Conference draws a record crowd to Atlanta
- Kerry Pipes & Eddy Goldberg
- 2,904 Reads 4 Shares
Franchise Business Review’s annual Franchising@Work study on employee engagement and satisfaction includes feedback from more than 4,000 respondents
- Eric Stites
- 4,697 Reads 6 Shares
Veteran Entrepreneurship MVP Barrett McNabb parlays his U.S. Army experience into a successful multi-brand franchise operation
- Kerry Pipes
- 4,747 Reads 5 Shares
Identifying and addressing the 4 factors driving today’s labor shortages
- Mathieu Stevenson
- 4,066 Reads 13 Shares
As holiday sales competition heats up, so does the value of innovative PPC campaigns to connect with customers
- Nate Burke
- 3,533 Reads 8 Shares
Payroll Vault wins 2021’s Best Overall Performance STAR Award for franchise recruitment
- Sara Wykes
- 4,634 Reads 10 Shares
36-unit multi-brand operator adding First Watch and LaRosa’s Family Pizzeria locations in Louisville market
- Kerry Pipes
- 3,866 Reads 4 Shares
Elevation Burger multi-unit franchisee diversifies by signing an area development agreement with buy, sell, trade electronics brand PayMore
- Kerry Pipes
- 2,550 Reads 2 Shares
National Restaurant Association’s annual What’s Hot survey identifies top menu trends for the year ahead.
- Kerry Pipes
- 3,210 Reads 7 Shares
Understanding the shift in today’s labor market means adapting to these changes or losing out to those who do
- Darrell Johnson
- 3,705 Reads 39 Shares
Capriotti’s revamps Wing Zone with a focus on technology and the customer experience
- David Bloom
- 3,541 Reads 62 Shares
3 tips that will help you find a better and more constructive substitute for being "brutally honest" with people.
- Dan Schneider
- 4,216 Reads 12 Shares
Your franchisees are your most important customers. Is it time for a Chief Franchisee Experience Officer?
- Keith Gerson
- 5,132 Reads 9 Shares
Investments in service brands continue growing as operators from all sectors seek diversification during the ongoing pandemic
- Eddy Goldberg
- 3,704 Reads 7 Shares
86-Unit Jack In The Box Multi-Unit Operator Opens Newest Location In Glendale, Arizona
- Kerry Pipes
- 9,385 Reads 10 Shares
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