|Total Investment:||$150,362 - $283,006|
Canada: AB, BC, MB, NB, NT, NS, ON, PQ, SK, YT
United States: AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
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"We came to the conclusion that our business consisted mainly of doing two things. The first thing is taking care of guests -- doing what they want, when they want it, the way they want it. The second thing is providing good jobs for some really great folks who work for us. That's the business. Once we realized those two basic elements, it took the pressure off. It makes things a lot simpler to think in those terms. You ask of just about everything you do, "How is this going to either take care of my employees or my guests?"
"I think it's recession-proof. Everybody needs haircuts. We offer family hair care at a mid-range price point. We are not going after the high-income folks, but I have stylists I'd put up against anybody -- stylists who are very skilled and talented, as well as some who are young and whom we are developing. We offer a great value at a reasonable price. When you can get an adult haircut and shampoo for $14.95, that's a pretty good thing in this market. "