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Our August roundup of consumer experience news and trends
  • Eddy Goldberg
  • 2,918 Reads
Service brand franchise deals heat up as summer winds down.
  • Eddy Goldberg
  • 3,277 Reads 3 Shares
Three Sports Clips stylists tell how they became franchisees with the brand
  • Franchise Update Media
  • 10,569 Reads 1,078 Shares
Whether you own a new service business or an established one, the right approach can help you better serve your clients while also growing your business.
  • M. Scott Morris
  • 4,577 Reads 2 Shares
In August, changes to SBA’s 7(a) and 504 loan programs took effect, making it easier to access loans to start a small business or expand an existing one.
  • M. Scott Morris
  • 3,537 Reads 10 Shares
By mastering marketing technology and data analytics, CMOs can increase their abilities to provide successful long-term strategies for their organizations.
  • M. Scott Morris
  • 3,168 Reads
Empire Portfolio Group signs development agreement with Relive Health.
  • Kerry Pipes
  • 4,510 Reads 4 Shares
By serving people in need with its Mobile Relief Diner, Denny's was the clear winner of Franchise Update Media's Overall Award for Franchise Marketing Leadership.
  • Kerry Pipes
  • 3,930 Reads 16 Shares
Artificial intelligence (AI) provides marketing departments with the opportunity to push the “fast-forward button” on their content marketing strategies.
  • M. Scott Morris
  • 3,188 Reads 7 Shares
Rachel Wallace took over the family business in 2012 and has grown it to 25 Subways, 3 Scooter’s Coffee locations, and 1 Best Western Plus
  • Sara Wykes
  • 5,487 Reads
Here’s how you can build a more engaged team while becoming a more effective leader.
  • John DiJulius
  • 3,283 Reads 6 Shares
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Bonus pages showed growth while other promotions were down or flat, and most shoppers prefer sticking with known brands than looking for deals. 
  • M. Scott Morris
  • 2,068 Reads 1 Shares
Technologies such as VR, AI, and more are changing the face of employee training from the frontline to the C-suite
  • Evan Hackel
  • 3,536 Reads 8 Shares
For this month’s roundup, employment gains continue, AI sends workers home, HR can expect new Form I-9, and business applications jump for June. 
  • Scott Morris
  • 3,174 Reads 1 Shares
Job seekers and employers agree that one interview probably isn’t enough for an offer, but disagreements increase with the number of interviews.
  • M. Scott Morris
  • 4,492 Reads 1 Shares
Frontline workers often get the recognition, but those working behind the scenes also need to know the real and meaningful effects they have on customers.
  • John DiJulius
  • 3,504 Reads
Tampa, Florida-based multi-brand operator inks 6-unit development agreement with QSR brand Smalls Sliders.
  • Kerry Pipes
  • 3,700 Reads 1 Shares
Two franchise CEOs talk about their leadership styles and share some of their favorite leadership books.
  • Kerry Pipes
  • 7,477 Reads 57 Shares
Cybercriminals love to exploit small business vulnerabilities. 5 reasons why companies fail with passwords.
  • Franchise Update Media
  • 4,499 Reads 3 Shares
Franchise recruitment managers who consistently deliver winning results do the following.
  • Art Coley
  • 3,542 Reads 2 Shares
As small business grapple with post-Covid challenges, they’re showing a determination and willingness to experiment with ChatGPT in a variety of ways.
  • M. Scott Morris
  • 4,444 Reads
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How genuine, sincere, and timely recognition of employees can be a motivator that makes a real difference.
  • John Tschohl
  • 2,637 Reads 7 Shares
How technology is helping MassageLuXe measure the ROI of their marketing and ad spend
  • Franchise Update Media
  • 3,402 Reads 109 Shares
How you can strike a balance between the mindset of preparing your business for sale and staying connected to your purpose.
  • Kendall Rawls
  • 4,568 Reads 16 Shares
We asked Batteries Plus’ Chief Franchising Officer Joe Malmuth what tech trends he is seeing in franchise development, and how he is responding.
  • Kerry Pipes
  • 3,502 Reads 25 Shares
Hiring’s tough these days. Have you considered outsourcing it so you can focus more on your business?
  • George Lessmeister
  • 3,881 Reads 1 Shares
Service brand franchise deals heat up in mid-summer 2023
  • Eddy Goldberg
  • 3,331 Reads
6 steps for service recovery when faced with an irate customer
  • John Tschohl
  • 3,874 Reads
Innovation, adaptation, and strategic succession planning guides franchisees to conquer inflationary hurdles and ensure prosperity for future generations.
  • Kendall Rawls
  • 4,415 Reads 24 Shares
Before going abroad with your franchise brand, do your diligence on risk and compliance. Part 2: due diligence on your local partner
  • Stewart Germann
  • 3,782 Reads
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