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University of Louisville's Yum! Center for Global Franchise Excellence trains franchising's next generation
  • Helen Bond
  • 6,993 Reads 2 Shares
Restaurant franchisees must assess risks and select correct insurance plans for best coverage
  • John Cassetta, Aon, Franchise Solutions Manager
  • 3,793 Reads 2 Shares
Franchisees prosper by taking proactive steps to turn employees into team members 
  • M. Scott Morris
  • 4,002 Reads 38 Shares
To lease or buy? Franchisees weigh the pros and cons and additional factors for both
  • Franchise Update Media
  • 3,109 Reads 1 Shares
Important decision in territory mapping can set up a franchise for success
  • Kevin Behan
  • 3,693 Reads 3 Shares
The return rate for online purchases is three times higher than for in-store purchases
  • Kevin Behan
  • 3,178 Reads
The survey tracks consumers' feelings about the job market, household finances, and more
  • M. Scott Morris
  • 2,527 Reads
The deal will help bring units to New Orleans, Lafayette, and Baton Rouge
  • M. Scott Morris
  • 3,002 Reads 2 Shares
When used correctly, AI can enhance, not replace, customer experience roles
  • Kevin Behan
  • 2,549 Reads 2 Shares
Go the extra mile in the hiring process to find employees who fit your organization
  • John DiJulius
  • 3,023 Reads 4 Shares
By offering high-quality products and services, franchisors provide profitable revenue streams for franchisees
  • Kevin Behan
  • 3,076 Reads 6 Shares
Potbelly Sandwich Works
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Potbelly Sandwich Works
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Potbelly Sandwich Works
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Jessica and George Rollins' new locations are in Grand Rapids and Portage, Michigan
  • M. Scott Morris
  • 2,234 Reads 1 Shares
Utah and Massachusetts score second and third in WalletHub's best-and-worst list for 2024 
  • M. Scott Morris
  • 2,971 Reads
Mobile brands can engage with customers through convenience and personalization
  • Josh York
  • 2,879 Reads 1 Shares
4 service brand multi-unit franchisees tell what they're doing to hire, retain, and reward employees
  • Kevin Behan
  • 3,531 Reads 8 Shares
Vanessa Yakobson, the CEO of Blo Blow Dry Bar & LashKind discusses AI and ChatGPT
  • Franchise Update Magazine
  • 3,115 Reads 2 Shares
"Shrinkflation," "greedflation," and "tipflation" drive away previously loyal customers
  • John DiJulius
  • 3,400 Reads 1 Shares
Mentoring and coaching enhance professional development and improve job satisfaction
  • Colleen McMillar
  • 4,018 Reads 15 Shares
Franchisees and franchisors talked shop and had fun at the 2024 Multi-Unit Franchising Conference 
  • Kerry Pipes
  • 4,872 Reads 4 Shares
Mark Ireland, 2024 Innovation MVP Award winner, grows his gym membership with new offerings he created
  • Kevin Behan
  • 4,920 Reads 10 Shares
Why Spencer Chamberlain chose to carry on the family Sport Clips franchise business
  • Kevin Behan
  • 5,233 Reads 78 Shares
Hot Dish Advertising
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Hot Dish Advertising
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Hot Dish Advertising
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Service brand deals keep growing as summer nears
  • Kevin Behan
  • 2,849 Reads 3 Shares
Stepping into a parent's shoes can be both an honor and a daunting challenge
  • Kendall Rawls
  • 3,374 Reads 8 Shares
Mountain Mike Pizza's CMO Carol DeNembo on how the brand reaches customers through digital marketing and social media
  • Franchise Update Media
  • 3,474 Reads 31 Shares
The trio also acquired 18 existing restaurant locations in the Houston market
  • M. Scott Morris
  • 5,029 Reads 1 Shares
CMO/COO Summit to focus on greater collaboration between franchise marketing and operations
  • Franchise Update Media
  • 4,343 Reads 2 Shares
Initial plans call for restaurants in Houston and San Antonio 
  • M. Scott Morris
  • 4,772 Reads
Study shows franchises use many programs, and outsource certain services, to support advertising plans 
  • Franchise Update Media
  • 2,304 Reads
We asked multi-unit franchisees what they're doing to differentiate their restaurants from the competition
  • Eddy Goldberg
  • 4,114 Reads
Analysts predict nearly a quarter of workers will use AI this year
  • M. Scott Morris
  • 2,842 Reads
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