Technomic Study Explores How Technology Is Transforming Foodservice

Technomic Study Explores How Technology Is Transforming Foodservice

Technomic Study Explores How Technology Is Transforming Foodservice

A new survey and report from Technomic offers unique insight into how the foodservice industry is using technology and provides a look at emerging trends in the restaurant technology space.

“The report uncovers the current landscape of technology use in restaurants, identifies operator plans and priorities for future investment, and provides more clarity on the factors that are accelerating or, in some cases, hindering deeper integration of technology into restaurant operations,” explains Melissa Wilson, principal at Technomic. “As the Covid-19 pandemic has accelerated transformation in foodservice, technology is now an elevated operator priority with substantial opportunity for innovation.”

The 2020 report highlights the impact of Covid-19 on the channel, technology spending and usage, and third-party delivery. It also includes innovation and performance for point-of-sale, front-of-house, and back-of-house systems.

Key findings from the report include:

  • 68% of chain operators surveyed believe their technology spend will either somewhat or significantly increase in the next few years
  • 51% of operators surveyed already have contactless payment, while 31% plan on implementing contactless payment
  • 67% of operators surveyed get information online when deciding about what technology systems to purchase

 

Published: December 30th, 2020

Share this Feature

MSA Worldwide
SPONSORED CONTENT
MSA Worldwide
SPONSORED CONTENT
MSA Worldwide
SPONSORED CONTENT

Recommended Reading:

Marco's Pizza®
ADVERTISE SPONSORED CONTENT

FRANCHISE TOPICS

American Family Care
ADVERTISE SPONSORED CONTENT
Multi-Unit Franchising Conference
Conferences
Caesar's Forum, Las Vegas
MAR 24-27TH, 2026

Signage has never been more important. Right now, businesses are looking for new and better ways to compete.
Cash Required:
$80,000
Request Info
Jersey Mike's, a fast-casual sub sandwich franchise with over 3,000 locations, believes that making a sub sandwich and making a difference can be one...
Cash Required:
$200,000

Share This Page

Subscribe to our Newsletters