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Tropical Smoothie Cafe reports strong Q2 sales growth with 90 new cafe openings
  • M. Scott Morris
  • 4,202 Reads 4 Shares
Donatos’ 10-store deal in Oklahoma paves the way to expand into northwest Arkansas
  • M. Scott Morris
  • 3,723 Reads 7 Shares
Our July roundup of consumer experience news and trends
  • Eddy Goldberg
  • 3,213 Reads
Anytime France joins forces with Self Esteem Brands to build Anytime Fitness clubs in Paris, Provence-Alpes, and more.
  • M. Scott Morris
  • 4,563 Reads 4 Shares
CEOs looking to better understand their brand’s customer experience (and that of their customer-facing workers) are spending time on the front line
  • John DiJulius
  • 3,350 Reads 1 Shares
Titus Center for Franchising at Florida’s Palm Beach Atlantic University adds new advisory members
  • M. Scott Morris
  • 2,455 Reads
2023 Noble Cause MVP Alex Tyler found deeper meaning his work on his first trip to Belize—and has been teaching swimming there ever since.
  • Sara Wykes
  • 6,690 Reads 16 Shares
Build (or improve) your customer service culture with these 9 principles
  • John Tschohl
  • 5,564 Reads 9 Shares
Service brand franchise deals heat up as summer settles in
  • Eddy Goldberg
  • 3,544 Reads
Neil Hershman isn’t afraid to take on just about any challenge, including operating a dozen  sweet franchise locations.
  • Sara Wykes
  • 4,140 Reads 1 Shares
Restaurant franchise veteran creates Ohana Restaurant Group LLC to develop seven Hawaiian Bros locations in Kansas, Missouri, and Arkansas.
  • Kerry Pipes
  • 5,415 Reads 4 Shares
MassageLuXe
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MassageLuXe
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MassageLuXe
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Content marketing skills predictions and advice for today and for the next 5 years to help marketers navigate through change
  • Eddy Goldberg
  • 3,336 Reads 15 Shares
Summertime is the ideal time to start preparing for the winter holiday retail season. Check out these 9 actions you can do now to boost year-end sales.
  • Bob Phibbs
  • 2,416 Reads
Check out our July roundup of consumer marketing news!
  • Eddy Goldberg
  • 3,302 Reads
Experienced Dunkin’ and Baskin-Robbins franchisee will open first Curry Up Now location in North Carolina.
  • Kerry Pipes
  • 4,972 Reads 2 Shares
Our annual “Technology Issue” shows how tech-savvy franchisors are leading the pack in a post-Covid world
  • Kerry Pipes & Eddy Goldberg
  • 3,530 Reads 2 Shares
Does your team recognize the value of speed when it comes to serving customers and simply doing a good job?
  • John Tschohl
  • 2,902 Reads 3 Shares
Hiring’s tough these days. Have you considered outsourcing it so you can focus more on your business?
  • George Lessmeister
  • 3,696 Reads 19 Shares
Looking to improve your HR? These 7 summaries and highlights from Paycor’s Spring HR & Compliance Virtual Summit can only help
  • Eddy Goldberg
  • 3,792 Reads
If you're thinking of adding GAI at work, look into these employment law issues before you leap
  • Eddy Goldberg
  • 3,972 Reads
Canopy Lawn Care becomes latest addition to the Empower Brands portfolio.
  • Kerry Pipes
  • 5,306 Reads 1 Shares
American Family Care
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American Family Care
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American Family Care
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What are you doing to take care of your employees? We asked 8 of our 2023 MVP (Most Valuable Performer) winners.
  • Franchise Update Media
  • 4,182 Reads
Looking for some good summer reading? Check out the favorite books of our 2023 MVPs!
  • Franchise Update Media
  • 3,813 Reads 2 Shares
A new development deal will see multi-brand franchisee Phillip Jones add 3 Salata Salad Kitchen locations to his portfolio.
  • Kerry Pipes
  • 4,265 Reads 10 Shares
If your company’s customer service is struggling, bypass the CX team and the HR office and have a conversation with the accounting department.
  • Dave Murray
  • 3,079 Reads 1 Shares
ighlights from Franchise Update’s 2023 Annual Franchise Development Report (AFDR) finishes with a look at franchisors exceeding their goals
  • Eddy Goldberg
  • 2,421 Reads 1 Shares
Unleashed Brands now has 6 brands with 1,300 kid-friendly health and fitness locations and is looking for more
  • Kerry Pipes
  • 4,306 Reads
Numerator’s Consumer Sentiment Study in June finds consumers “slightly more comfortable” with economic conditions.
  • Kerry Pipes
  • 3,486 Reads 14 Shares
3 ways to build effective franchisee/franchisor collaboration 
  • Laura Darrell
  • 4,176 Reads 23 Shares
In today’s tight labor market, are you overlooking gig workers, women, and seniors?
  • John DiJulius
  • 4,302 Reads 1 Shares
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