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If you operate a health and fitness franchise, these 9 KPIs are critical to your success
  • FranConnect
  • 8,777 Reads 8 Shares
Husband-and-wife multi-brand franchisees Kaleb and Patricia Warnock have diversified with a third brand in the El Paso market
  • Kerry Pipes
  • 7,611 Reads 511 Shares
Service brand franchises continue to grow across all sectors as Covid continues its retreat
  • Eddy Goldberg
  • 3,412 Reads 6 Shares
The Covid-19 pandemic has been a boost for commercial cleaning services
  • Acey Ignacio
  • 4,443 Reads 24 Shares
Multi-unit operators sign area development deal to bring 15 more Dog Haus locations to Maryland.
  • Kerry Pipes
  • 3,255 Reads 17 Shares
New research finds 74% of Americans expect restaurants to cut portion sizes and switch to cheaper ingredients to combat food price inflation.
  • Kerry Pipes
  • 2,511 Reads 5 Shares
5 ways brands can ensure that they own their data in an age of increasing customer data privacy regulations
  • Eddy Goldberg
  • 3,111 Reads 5 Shares
5 tips for service recovery – the ability to turn an unhappy customer into a long-term, loyal one
  • John Tschohl
  • 4,645 Reads 22 Shares
How Unity Rd. is using reviews to connect with customers and reach new ones online
  • Franchise Update Media
  • 21,962 Reads 5 Shares
Companies should focus on making service easier by reducing the amount of work required of customers to get their issues resolved.
  • John DiJulius
  • 3,498 Reads 5 Shares
Tips for training your employees to be indispensable and extraordinary – tips you can apply to yourself as well!
  • John Tschohl
  • 3,498 Reads 23 Shares
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Drew Gressett founded a burger brand, bought into Zaxby’s, and is looking to diversify further with a third brand
  • Kerry Pipes
  • 8,642 Reads 40 Shares
Ron Stokes, Qdoba’s largest franchisee, is bringing Dave’s Hot Chicken to the Badger State
  • Kerry Pipes
  • 9,204 Reads 125 Shares
Leadership: Employees don't get to choose who they work with... You Do!
  • John DiJulius
  • 3,841 Reads 19 Shares
Multi-brand operator The Falcons Group adding 3 Twin Peaks locations to its growing portfolio
  • Kerry Pipes
  • 3,773 Reads 6 Shares
Survey highlights how small business owners are adjusting business practices to compensate for inflation pressure.
  • Kerry Pipes
  • 3,057 Reads 9 Shares
6 multi-brand restaurant operators tell how Covid has affected their business, how they’ve responded, and which changes will be permanent
  • Franchise Update Media
  • 2,929 Reads 6 Shares
Successful local marketing requires understanding the importance of demographics, community involvement, localization of ads, and brand consistency.
  • Rob Elliott
  • 4,810 Reads 13 Shares
The IFA’s Open for Opportunity campaign seeks to protect the franchise business model in 2022
  • Matt Haller
  • 4,636 Reads 14 Shares
Four service brand franchisees tell why they chose to invest in the sector and offer tips on how to succeed
  • Helen Bond
  • 4,977 Reads 12 Shares
2022’s Mega 99 list ranks the country’s largest multi-unit franchisee by unit count, including their brands
  • Multi-Unit Franchisee
  • 16,616 Reads 25 Shares
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FRANdata compares pre- and post-Covid franchising performance by sector, unit growth, opening trends, continuity rates, transfer rates, and more
  • Darrell Johnson & Christina Niu
  • 4,773 Reads 16 Shares
Four multi-unit franchisees offer tips on attracting, hiring, training, and retaining employees in the 2022 labor shortage, part 3
  • Helen Bond & Kerry Pipes
  • 4,782 Reads 5 Shares
We asked LIT Method’s chief strategy officer how data privacy rules are affecting franchisee recruitment strategy and tactics at his brand
  • Franchise Update Media
  • 3,749 Reads
Service brand franchises continue their expansion across all sectors as Covid starts to fade away
  • Eddy Goldberg
  • 2,255 Reads 15 Shares
Northern California Mountain Mike’s Pizza multi-unit operator is set to bring 9 Juice It Up! locations to markets in the Golden State
  • Kerry Pipes
  • 3,487 Reads 11 Shares
If your frontline employees are making any of these 7 customer service experience mistakes, it’s costing your business money every day
  • Bob Phibbs
  • 3,773 Reads 5 Shares
Del Taco multi-unit operator adding to his Arizona holdings with newest location in Tempe.
  • Kerry Pipes
  • 3,384 Reads 5 Shares
Three strategies you can implement in your company's culture that will help attract talent and minimize turnover.
  • Kendall Rawls
  • 2,995 Reads 14 Shares
Our April roundup of consumer marketing news, trends, and other developments!
  • Eddy Goldberg
  • 2,945 Reads 2 Shares
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