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Artificial intelligence (AI) provides marketing departments with the opportunity to push the “fast-forward button” on their content marketing strategies.
  • M. Scott Morris
  • 3,163 Reads 7 Shares
Rachel Wallace took over the family business in 2012 and has grown it to 25 Subways, 3 Scooter’s Coffee locations, and 1 Best Western Plus
  • Sara Wykes
  • 5,404 Reads
Here’s how you can build a more engaged team while becoming a more effective leader.
  • John DiJulius
  • 3,260 Reads 6 Shares
Bonus pages showed growth while other promotions were down or flat, and most shoppers prefer sticking with known brands than looking for deals. 
  • M. Scott Morris
  • 2,050 Reads 1 Shares
Technologies such as VR, AI, and more are changing the face of employee training from the frontline to the C-suite
  • Evan Hackel
  • 3,466 Reads 8 Shares
For this month’s roundup, employment gains continue, AI sends workers home, HR can expect new Form I-9, and business applications jump for June. 
  • Scott Morris
  • 3,141 Reads 1 Shares
Job seekers and employers agree that one interview probably isn’t enough for an offer, but disagreements increase with the number of interviews.
  • M. Scott Morris
  • 4,432 Reads 1 Shares
Frontline workers often get the recognition, but those working behind the scenes also need to know the real and meaningful effects they have on customers.
  • John DiJulius
  • 3,463 Reads
Tampa, Florida-based multi-brand operator inks 6-unit development agreement with QSR brand Smalls Sliders.
  • Kerry Pipes
  • 3,647 Reads 1 Shares
Two franchise CEOs talk about their leadership styles and share some of their favorite leadership books.
  • Kerry Pipes
  • 7,401 Reads 57 Shares
Cybercriminals love to exploit small business vulnerabilities. 5 reasons why companies fail with passwords.
  • Franchise Update Media
  • 4,396 Reads 3 Shares
Vocelli Pizza
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Vocelli Pizza
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Vocelli Pizza
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Franchise recruitment managers who consistently deliver winning results do the following.
  • Art Coley
  • 3,457 Reads 2 Shares
As small business grapple with post-Covid challenges, they’re showing a determination and willingness to experiment with ChatGPT in a variety of ways.
  • M. Scott Morris
  • 4,394 Reads
How genuine, sincere, and timely recognition of employees can be a motivator that makes a real difference.
  • John Tschohl
  • 2,571 Reads 7 Shares
How technology is helping MassageLuXe measure the ROI of their marketing and ad spend
  • Franchise Update Media
  • 3,338 Reads 108 Shares
How you can strike a balance between the mindset of preparing your business for sale and staying connected to your purpose.
  • Kendall Rawls
  • 4,472 Reads 16 Shares
We asked Batteries Plus’ Chief Franchising Officer Joe Malmuth what tech trends he is seeing in franchise development, and how he is responding.
  • Kerry Pipes
  • 3,482 Reads 25 Shares
Hiring’s tough these days. Have you considered outsourcing it so you can focus more on your business?
  • George Lessmeister
  • 3,841 Reads 1 Shares
Service brand franchise deals heat up in mid-summer 2023
  • Eddy Goldberg
  • 3,271 Reads
6 steps for service recovery when faced with an irate customer
  • John Tschohl
  • 3,791 Reads
Innovation, adaptation, and strategic succession planning guides franchisees to conquer inflationary hurdles and ensure prosperity for future generations.
  • Kendall Rawls
  • 4,356 Reads 24 Shares
Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Before going abroad with your franchise brand, do your diligence on risk and compliance. Part 2: due diligence on your local partner
  • Stewart Germann
  • 3,721 Reads
Integrating digital technology brings your customer greater value by providing a consistent digital experience (DX).
  • John DiJulius
  • 3,892 Reads 3 Shares
McKinsey report on Covid’s lasting effects on U.S. and global real estate detailed in a new 88-page report
  • Eddy Goldberg
  • 14,906 Reads 1 Shares
Husband-wife duo expand their multi-unit portfolio with a development agreement to bring Blo Blow Dry Bar to the Memphis market.
  • Kerry Pipes
  • 4,539 Reads 40 Shares
The Spanish Franchise Association renames itself to include franchisees
  • Andrea Lazzari
  • 3,622 Reads
Bill Edwards’ biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
  • Eddy Goldberg
  • 4,280 Reads 4 Shares
Changing consumer spending patterns and looming CRE debt provide danger and opportunity for franchisors
  • Darrell Johnson
  • 3,410 Reads 1 Shares
Bryant Keil signs multi-unit development agreement with Potbelly to take over 12 existing locations and develop 15 more.
  • Kerry Pipes
  • 5,257 Reads 3 Shares
After losing its way, 40-year-old On The Border is back, building on its storied past for a new era
  • Suzie Tsai
  • 4,232 Reads 4 Shares
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