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Service brand franchise deals heat up in mid-summer 2023
  • Eddy Goldberg
  • 3,166 Reads
6 steps for service recovery when faced with an irate customer
  • John Tschohl
  • 3,637 Reads
Innovation, adaptation, and strategic succession planning guides franchisees to conquer inflationary hurdles and ensure prosperity for future generations.
  • Kendall Rawls
  • 4,262 Reads 24 Shares
Before going abroad with your franchise brand, do your diligence on risk and compliance. Part 2: due diligence on your local partner
  • Stewart Germann
  • 3,640 Reads
Integrating digital technology brings your customer greater value by providing a consistent digital experience (DX).
  • John DiJulius
  • 3,770 Reads 3 Shares
McKinsey report on Covid’s lasting effects on U.S. and global real estate detailed in a new 88-page report
  • Eddy Goldberg
  • 14,725 Reads 1 Shares
Husband-wife duo expand their multi-unit portfolio with a development agreement to bring Blo Blow Dry Bar to the Memphis market.
  • Kerry Pipes
  • 4,399 Reads 40 Shares
The Spanish Franchise Association renames itself to include franchisees
  • Andrea Lazzari
  • 3,527 Reads
Bill Edwards’ biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
  • Eddy Goldberg
  • 4,125 Reads 4 Shares
Changing consumer spending patterns and looming CRE debt provide danger and opportunity for franchisors
  • Darrell Johnson
  • 3,294 Reads 1 Shares
Bryant Keil signs multi-unit development agreement with Potbelly to take over 12 existing locations and develop 15 more.
  • Kerry Pipes
  • 5,008 Reads 3 Shares
MassageLuXe
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MassageLuXe
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MassageLuXe
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After losing its way, 40-year-old On The Border is back, building on its storied past for a new era
  • Suzie Tsai
  • 4,117 Reads 4 Shares
The Chunara Group's unique approach to real estate and partnership has resulted in extraordinary growth
  • M. Scott Morris
  • 5,628 Reads 2 Shares
Empty offices continue to create problems for landlords and lenders across the U.S. and the globe
  • Eddy Goldberg
  • 2,879 Reads
McKinsey report on Covid’s lasting effects on U.S. and global real estate detailed in a new 88-page report
  • Eddy Goldberg
  • 15,565 Reads 1 Shares
Lease negotiation strategies, part 2, discusses TIAs, exit clauses, renewal options, and provides a glossary of essential lease terms for franchisees
  • Jason Fefer
  • 3,911 Reads 1 Shares
Tropical Smoothie Cafe reports strong Q2 sales growth with 90 new cafe openings
  • M. Scott Morris
  • 4,164 Reads 4 Shares
Donatos’ 10-store deal in Oklahoma paves the way to expand into northwest Arkansas
  • M. Scott Morris
  • 3,668 Reads 7 Shares
Our July roundup of consumer experience news and trends
  • Eddy Goldberg
  • 3,176 Reads
Anytime France joins forces with Self Esteem Brands to build Anytime Fitness clubs in Paris, Provence-Alpes, and more.
  • M. Scott Morris
  • 4,436 Reads 4 Shares
CEOs looking to better understand their brand’s customer experience (and that of their customer-facing workers) are spending time on the front line
  • John DiJulius
  • 3,300 Reads 1 Shares
The Human Bean
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The Human Bean
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The Human Bean
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Titus Center for Franchising at Florida’s Palm Beach Atlantic University adds new advisory members
  • M. Scott Morris
  • 2,404 Reads
2023 Noble Cause MVP Alex Tyler found deeper meaning his work on his first trip to Belize—and has been teaching swimming there ever since.
  • Sara Wykes
  • 6,545 Reads 16 Shares
Build (or improve) your customer service culture with these 9 principles
  • John Tschohl
  • 5,487 Reads 9 Shares
Service brand franchise deals heat up as summer settles in
  • Eddy Goldberg
  • 3,481 Reads
Neil Hershman isn’t afraid to take on just about any challenge, including operating a dozen  sweet franchise locations.
  • Sara Wykes
  • 4,045 Reads 1 Shares
Restaurant franchise veteran creates Ohana Restaurant Group LLC to develop seven Hawaiian Bros locations in Kansas, Missouri, and Arkansas.
  • Kerry Pipes
  • 5,236 Reads 4 Shares
Content marketing skills predictions and advice for today and for the next 5 years to help marketers navigate through change
  • Eddy Goldberg
  • 3,305 Reads 15 Shares
Summertime is the ideal time to start preparing for the winter holiday retail season. Check out these 9 actions you can do now to boost year-end sales.
  • Bob Phibbs
  • 2,386 Reads
Check out our July roundup of consumer marketing news!
  • Eddy Goldberg
  • 3,241 Reads
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