How you can strike a balance between the mindset of preparing your business for sale and staying connected to your purpose.
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We asked Batteries Plus’ Chief Franchising Officer Joe Malmuth what tech trends he is seeing in franchise development, and how he is responding.
- Kerry Pipes
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Hiring’s tough these days. Have you considered outsourcing it so you can focus more on your business?
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Service brand franchise deals heat up in mid-summer 2023
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6 steps for service recovery when faced with an irate customer
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Innovation, adaptation, and strategic succession planning guides franchisees to conquer inflationary hurdles and ensure prosperity for future generations.
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Before going abroad with your franchise brand, do your diligence on risk and compliance. Part 2: due diligence on your local partner
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Integrating digital technology brings your customer greater value by providing a consistent digital experience (DX).
- John DiJulius
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McKinsey report on Covid’s lasting effects on U.S. and global real estate detailed in a new 88-page report
- Eddy Goldberg
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Husband-wife duo expand their multi-unit portfolio with a development agreement to bring Blo Blow Dry Bar to the Memphis market.
- Kerry Pipes
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The Spanish Franchise Association renames itself to include franchisees
- Andrea Lazzari
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Bill Edwards’ biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
- Eddy Goldberg
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Changing consumer spending patterns and looming CRE debt provide danger and opportunity for franchisors
- Darrell Johnson
- 3,237 Reads 1 Shares
Bryant Keil signs multi-unit development agreement with Potbelly to take over 12 existing locations and develop 15 more.
- Kerry Pipes
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After losing its way, 40-year-old On The Border is back, building on its storied past for a new era
- Suzie Tsai
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The Chunara Group's unique approach to real estate and partnership has resulted in extraordinary growth
- M. Scott Morris
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Empty offices continue to create problems for landlords and lenders across the U.S. and the globe
- Eddy Goldberg
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McKinsey report on Covid’s lasting effects on U.S. and global real estate detailed in a new 88-page report
- Eddy Goldberg
- 15,454 Reads 1 Shares
Lease negotiation strategies, part 2, discusses TIAs, exit clauses, renewal options, and provides a glossary of essential lease terms for franchisees
- Jason Fefer
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Tropical Smoothie Cafe reports strong Q2 sales growth with 90 new cafe openings
- M. Scott Morris
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Donatos’ 10-store deal in Oklahoma paves the way to expand into northwest Arkansas
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Our July roundup of consumer experience news and trends
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Anytime France joins forces with Self Esteem Brands to build Anytime Fitness clubs in Paris, Provence-Alpes, and more.
- M. Scott Morris
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CEOs looking to better understand their brand’s customer experience (and that of their customer-facing workers) are spending time on the front line
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Titus Center for Franchising at Florida’s Palm Beach Atlantic University adds new advisory members
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2023 Noble Cause MVP Alex Tyler found deeper meaning his work on his first trip to Belize—and has been teaching swimming there ever since.
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Build (or improve) your customer service culture with these 9 principles
- John Tschohl
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Service brand franchise deals heat up as summer settles in
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Neil Hershman isn’t afraid to take on just about any challenge, including operating a dozen sweet franchise locations.
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Restaurant franchise veteran creates Ohana Restaurant Group LLC to develop seven Hawaiian Bros locations in Kansas, Missouri, and Arkansas.
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