Patrick Cunningham at Little Caesars on how they’re using technology in frandev and to meet customer demands
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Bill Edwards’ biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
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Does your organization understand the power of the service strategy?
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Forecasters predict structural changes for commercial real estate that could impact business for years to come
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When advertising commercial property, it makes good sense to use a wide variety of methods
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Catering to customer demand, restaurants launch building concepts designed for digital orders and quick pickup
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In today’s digital world, brick-and-mortar retailers can use their physical locations to provide unique customer experiences e-commerce can’t touch
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Sandwich brand Port of Subs has signed a 40-unit deal with its first regional developers.
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Mohammed Azaz diversifies his 30-plus unit portfolio with his latest development agreement for 15 Smoothie King locations in DFW market.
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With the right talent on your team, encouraging failure may be your best route to success
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Modern customers expect brands to blend the digital and real-world shopping experiences.
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Customer experience experts suggest organizations need to break down their silos and share data for the best CX results.
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New Harris Poll survey reveals 3 out of 5 hiring managers plan to add more employees through the end of the year.
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How technology is helping Payroll Vault measure the ROI of their marketing and ad spend
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3 key strategies that can help multi-unit franchisees be ready to address reputation management issues.
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Our August roundup of consumer experience news and trends
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Service brand franchise deals heat up as summer winds down.
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Three Sports Clips stylists tell how they became franchisees with the brand
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Whether you own a new service business or an established one, the right approach can help you better serve your clients while also growing your business.
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In August, changes to SBA’s 7(a) and 504 loan programs took effect, making it easier to access loans to start a small business or expand an existing one.
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By mastering marketing technology and data analytics, CMOs can increase their abilities to provide successful long-term strategies for their organizations.
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Empire Portfolio Group signs development agreement with Relive Health.
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By serving people in need with its Mobile Relief Diner, Denny's was the clear winner of Franchise Update Media's Overall Award for Franchise Marketing Leadership.
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Artificial intelligence (AI) provides marketing departments with the opportunity to push the “fast-forward button” on their content marketing strategies.
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Rachel Wallace took over the family business in 2012 and has grown it to 25 Subways, 3 Scooter’s Coffee locations, and 1 Best Western Plus
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Here’s how you can build a more engaged team while becoming a more effective leader.
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Bonus pages showed growth while other promotions were down or flat, and most shoppers prefer sticking with known brands than looking for deals.
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Technologies such as VR, AI, and more are changing the face of employee training from the frontline to the C-suite
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For this month’s roundup, employment gains continue, AI sends workers home, HR can expect new Form I-9, and business applications jump for June.
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Job seekers and employers agree that one interview probably isn’t enough for an offer, but disagreements increase with the number of interviews.
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