Training your frontline employees on listening skills can significantly boost the success of your units
- Bob Phibbs
- 3,174 Reads 1 Shares
Our May roundup of consumer marketing news takes a look at AI, data vs. privacy, automation, loyalty, and more
- Eddy Goldberg
- 3,753 Reads 4 Shares
When a leader speaks last, it demonstrates their willingness to listen and consider everyone’s input before making a final decision
- John DiJulius
- 3,759 Reads 13 Shares
New survey shows how the arrival of generative artificial intelligence is affecting marketing plans and consumer behavior
- Eddy Goldberg
- 29,202 Reads 3 Shares
Multi-unit franchisees will find success with strategic thinking, strong business acumen, and a trusted team of advisors
- Kendall Rawls
- 4,355 Reads 40 Shares
Darden Coors (yes, that Coors) left her law career and today is CEO of Salad Collective and its 3 “better for you” brands
- Kerry Pipes
- 5,112 Reads 1 Shares
Abby Taylor, Co-Founder, Chief Marketing Officer at Playa Bowls
- Franchise Update Magazine
- 5,070 Reads 2 Shares
Service brand franchises continue to expand in April and May
- Eddy Goldberg
- 4,106 Reads 2 Shares
Technologies such as VR, AI, and more are changing the face of employee training from the frontline to the C-suite
- Evan Hackel
- 5,313 Reads
Firehouse Subs multi-unit franchisee inks deal to bring 6 Big Chicken locations to Northwest Nevada
- Kerry Pipes
- 6,115 Reads 3 Shares
New bill will protect the independence of local franchise businesses by clarifying the joint employer standard
- Kerry Pipes
- 4,198 Reads
Community engagement is a great way to build solid local relationships. Here are several examples of how to make it happen in yours.
- Bob Phibbs
- 4,802 Reads 2 Shares
AI session at IFA in Las Vegas drew an overflow cro... partly thanks to the growing power of LinkedIn to spread the word
- Jack Monson
- 5,270 Reads 58 Shares
How AI can help your frontline staff improve your customers’ experience—and their own!
- John DiJulius
- 3,686 Reads 3 Shares
Yet another study finds the resilient and optimistic spirit of small business owners is still alive
- Kerry Pipes
- 2,945 Reads 1 Shares
Check out our May roundup of consumer marketing news!
- Eddy Goldberg
- 3,816 Reads 1 Shares
Satisfied employees have higher performance levels, take fewer days away from work, and give a stronger commitment to the organization
- John DiJulius
- 6,416 Reads 17 Shares
Paige Robinson, Vice President, Franchise Development at American Family Care
- Franchise Update Magazine
- 4,518 Reads 5 Shares
MJ Riva, CEO at Pizza Factory
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- 3,351 Reads 6 Shares
Longtime partners branch into franchising with three fitness concepts: Club Pilates, YogaSix, and CycleBar
- Sara Wykes
- 8,578 Reads 7 Shares
How hiring a diverse staff can help your business grow
- Colleen McMillar
- 3,991 Reads 5 Shares
Now’s the time for restaurants to start hiring and training staff for their busy summer season
- Rahkeem Morris
- 5,569 Reads 13 Shares
When it comes to hiring the best employees for your business, prioritize attitude over aptitude
- John Tschohl
- 4,805 Reads 15 Shares
My Salon Suite multi-unit franchisee now set to open 10 more locations in the Midwest
- Kerry Pipes
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California Pizza Kitchen introduces refranchising program and looking to partner with experienced multi-unit restaurant operators
- Kerry Pipes
- 4,568 Reads 1 Shares
Frandev 101: 3 old-school principles to master for franchisee recruitment success
- FranConnect
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The IFA says one-size-fits-all regulation of franchising by the FTC is the wrong approach
- Matt Haller
- 5,723 Reads 20 Shares
Strategic portfolio diversification can complement, support, and augment what’s already in your portfolio
- Marilyn Manning
- 4,714 Reads 23 Shares
Two points of view on the FTC’s current investigation into franchisee-franchisor relationships. (See next article for the IFA's response.)
- Ronald K. Gardner
- 4,314 Reads 123 Shares
Highlights from Franchise Update's 2023 Annual Franchise Development Report (AFDR) continues with a look at measuring costs
- Eddy Goldberg
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