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Technology Feature Articles

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Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

The core of a franchise system is shared identity, making reputation management crucial to success
  • Colleen McMillar
  • 4,249 Reads 10 Shares
This generation of frontline workers is uniquely positioned to capitalize on AI's enormous potential
  • Matt Forbush
  • 3,105 Reads 4 Shares
According to Par Technology's "2026 QSR Operational Index Report," kiosks are the fastest-growing ordering channel
  • M. Scott Morris
  • 3,690 Reads 11 Shares
After three decades in franchising, Gregg Majewski leads Craveworthy Brands with a hands-on, people-first approach
  • Kerry Pipes
  • 4,219 Reads 2 Shares
Stepping into the CEO role at Great Clips, Rob Goggins' leadership reflects lessons shaped over 18 years inside the system
  • Kerry Pipes
  • 3,468 Reads 44 Shares
Franchise leaders share the benefits and true value of attending the FGMC
  • Kevin Behan
  • 2,868 Reads 8 Shares
Unit-level performance is the key economic indicator of a franchise's success and development
  • Keith Gerson, CFE
  • 2,957 Reads 20 Shares
Alison Satriana answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 2,462 Reads 5 Shares
Kristen Pechacek answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 2,556 Reads 2 Shares
Membership-based franchisees thrive by retaining customers while also bringing in new members
  • Richie Parsons
  • 3,371 Reads 5 Shares
Take simple steps to build culture and develop the right relationship with your employees
  • Mike Orwig
  • 2,921 Reads 2 Shares
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Annual conference shares new strategies, technologies, and ideas to improve local marketing performance and deliver real results for franchisees
  • Kevin Behan
  • 2,885 Reads 2 Shares
Restaurant owners take a data-driven approach to predict future growth and credit support of other as they scale their business
  • Kevin Behan
  • 3,684 Reads 4 Shares
Tonya McCoy answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 3,399 Reads 6 Shares
Kristin Kidd answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 3,714 Reads 5 Shares
Multi-unit franchisees share why service brands win with people, purpose, and recurring growth.
  • Kevin Behan
  • 3,396 Reads 3 Shares
MUFC general session panelists discussed how franchise operators are rethinking value, leadership, and execution in 2026
  • Kerry Pipes
  • 2,110 Reads 2 Shares
Stephanie Johnson answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 4,006 Reads 54 Shares
Restaurant owners see more opportunities in off-premise dining and greater customer experience through developments in technology
  • Kevin Behan
  • 2,894 Reads 14 Shares
Kim Hanson answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 5,261 Reads 10 Shares
Kelly Gray answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 4,807 Reads 5 Shares
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Once considered a marketing tactic or training topic, customer experience is at the center of operations
  • Helen Bond
  • 3,535 Reads 14 Shares
Third-generation franchisee enjoys the challenges and responsibilities in continuing the family legacy of restaurant ownership
  • Kevin Behan
  • 6,395 Reads 186 Shares
At MUFC 2026, more than 2,600 attendees focused on scaling, leadership, and the next wave of growth opportunities
  • Kerry Pipes
  • 3,188 Reads 7 Shares
University real estate can help franchise brands build long-term loyalty, streamline operations, and reach younger customers
  • Chris Cheek
  • 2,211 Reads 1 Shares
Franchise executives discuss how they use new trends and technology to enhance their marketing operations
  • Kevin Behan
  • 3,217 Reads 2 Shares
Katie Gillberg answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 3,237 Reads 32 Shares
Melissa Fry answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 5,011 Reads 3 Shares
From mindset shifts to building trusted teams and scalable systems, multi-unit franchisees reveal what it really takes to grow beyond a single restaurant.
  • Kevin Behan
  • 6,510 Reads 9 Shares
Amy Mosley Earp answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 2,574 Reads
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