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Technology Feature Articles

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Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

At the 2026 Multi-Unit Franchising Conference, one theme stood out: Growth is getting smarter, more disciplined, and more strategic
  • Matt Haller
  • 2,906 Reads 2 Shares
In this age of technology, don't forget the value that human expertise brings to your business
  • John DiJulius
  • 2,432 Reads 1 Shares
Franchisors are turning data into better decisions, managing franchise ownership transitions, and building leadership and customer experience strategies that strengthen systems
  • Kerry Pipes
  • 2,386 Reads 1 Shares
Constant customer demand and advantages of the franchise model create consistent opportunities and growth for service brands
  • Albert Hermans
  • 2,952 Reads 14 Shares
Franchisors that translate analytics into clear guidance help franchisees improve performance, profitability, and systemwide growth
  • Helen Bond
  • 4,167 Reads 4 Shares
Franchise marketers must discover the most effective platforms to share their brand story with customers and prospects
  • Kevin Behan
  • 2,512 Reads 7 Shares
Franchise marketers should take the following steps to reduce the disconnect between consumer execution and lead generation teams
  • Greg Morrell
  • 1,918 Reads 16 Shares
Franchisors can take a deliberate approach to AI integration while assessing its strengths, weaknesses, and fit for their operations
  • Austin Titus
  • 2,765 Reads 24 Shares
Consistent, open communication and a mutually beneficial partnership are keys to a good relationship
  • Kevin Behan
  • 2,603 Reads 1 Shares
Slim Chickens' CMO Patrick Noone discusses marketing systems that support franchisees and strengthen guest loyalty
  • Kerry Pipes
  • 3,556 Reads
Franchisors are shifting away from long-held preconceptions about reaching different generations
  • Helen Bond
  • 3,103 Reads 7 Shares
Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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The core of a franchise system is shared identity, making reputation management crucial to success
  • Colleen McMillar
  • 4,534 Reads 10 Shares
This generation of frontline workers is uniquely positioned to capitalize on AI's enormous potential
  • Matt Forbush
  • 3,324 Reads 4 Shares
According to Par Technology's "2026 QSR Operational Index Report," kiosks are the fastest-growing ordering channel
  • M. Scott Morris
  • 4,016 Reads 11 Shares
After three decades in franchising, Gregg Majewski leads Craveworthy Brands with a hands-on, people-first approach
  • Kerry Pipes
  • 4,567 Reads 2 Shares
Stepping into the CEO role at Great Clips, Rob Goggins' leadership reflects lessons shaped over 18 years inside the system
  • Kerry Pipes
  • 3,749 Reads 44 Shares
Franchise leaders share the benefits and true value of attending the FGMC
  • Kevin Behan
  • 3,015 Reads 8 Shares
Unit-level performance is the key economic indicator of a franchise's success and development
  • Keith Gerson, CFE
  • 3,159 Reads 20 Shares
Alison Satriana answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 2,642 Reads 5 Shares
Kristen Pechacek answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 2,761 Reads 2 Shares
Membership-based franchisees thrive by retaining customers while also bringing in new members
  • Richie Parsons
  • 3,556 Reads 5 Shares
MSA Worldwide
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MSA Worldwide
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MSA Worldwide
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Take simple steps to build culture and develop the right relationship with your employees
  • Mike Orwig
  • 3,074 Reads 2 Shares
Annual conference shares new strategies, technologies, and ideas to improve local marketing performance and deliver real results for franchisees
  • Kevin Behan
  • 3,066 Reads 2 Shares
Restaurant owners take a data-driven approach to predict future growth and credit support of other as they scale their business
  • Kevin Behan
  • 3,906 Reads 4 Shares
Tonya McCoy answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 3,663 Reads 6 Shares
Kristin Kidd answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 4,033 Reads 5 Shares
Multi-unit franchisees share why service brands win with people, purpose, and recurring growth.
  • Kevin Behan
  • 3,642 Reads 3 Shares
MUFC general session panelists discussed how franchise operators are rethinking value, leadership, and execution in 2026
  • Kerry Pipes
  • 2,233 Reads 2 Shares
Stephanie Johnson answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 4,347 Reads 55 Shares
Restaurant owners see more opportunities in off-premise dining and greater customer experience through developments in technology
  • Kevin Behan
  • 3,072 Reads 14 Shares
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