Informative Technology franchise articles to support business buyers, franchisees, and franchisors.
Charles Graham carries on his family's 50-year legacy with Captain D's while preparing his children for future ownership
- Kevin Behan
- 1,629 Reads 2 Shares
Each strategy has its own advantage, and market location may determine the best option for long-term success
- Kevin Behan
- 1,719 Reads 35 Shares
Amy Freeman, CEO of The Spice & Tea Exchange, focuses on franchisee success, company culture, and guest experience
- Kerry Pipes
- 1,572 Reads 1 Shares
New CEO Mike Boyer is strengthening A Place At Home by putting franchisees, caregivers, and culture first
- Kerry Pipes
- 1,833 Reads 31 Shares
Dave Baumgartner says his business' rapid expansion comes from developing people and building infrastructure for success
- Kevin Behan
- 4,673 Reads 4 Shares
Brian Bailey's operation is the largest Domino's franchise organization in the U.S.
- Kevin Behan
- 3,623 Reads 8 Shares
With his father as a role model and mentor, Alex Anthraper built a 23-unit portfolio spanning IHOP and Applebee's
- Kevin Behan
- 3,115 Reads 4 Shares
After years of watching his father operate a franchise business, Andy Hunter has partnered with his dad on three Jeremiah's Italian Ice units
- Kevin Behan
- 1,932 Reads 12 Shares
Employee training and development are keys to franchise consistency and growth
- Sandra Moran
- 1,426 Reads 7 Shares
In 2025, 41% of customers preferred restaurants to avoid AI; in 2026, it is 27%
- M. Scott Morris
- 2,116 Reads
Franchisees reward through bonuses and incentives while giving GMs autonomy and the opportunity to grow with the business
- Kevin Behan
- 1,869 Reads 3 Shares
Franchises should develop a national marketing strategy while executing at the local level
- Michael Schoen
- 1,614 Reads 9 Shares
Restaurants are using generative AI to increase efficiency and hospitality
- Kevin Behan
- 2,041 Reads
This issue of Franchise Update explores how franchisors use technology to solve real problems, improve operations, and support franchisees
- Kerry Pipes
- 2,010 Reads
As tools and data multiply, uncertainty has become part of the operating environment
- Paul Wilbur
- 2,541 Reads 1 Shares
As franchise portfolios grow, centralized services can expose hidden dependencies on the knowledge, judgment, and relationships of a few key leaders
- Kendall Rawls
- 1,810 Reads 6 Shares
Franchising provides entrepreneurs with all the resources for business ownership, particularly for first-time operators
- Kevin Behan
- 1,822 Reads 9 Shares
Franchise brands are drowning in dashboards and reports; the real advantage is in turning analytics into actions
- Dennis Leskowski
- 2,862 Reads 11 Shares
Franchise brands are turning sustainability into smarter operations, stronger customer loyalty, and long-term growth
- Colleen McMillar
- 2,281 Reads 1 Shares
Latest technology removes friction from ordering process and helps restaurant franchises increase sales
- Stephen Klein
- 1,841 Reads 2 Shares
A comprehensive list and dates of the top franchise conferences over the next year
- Kevin Behan
- 7,363 Reads 1 Shares
Multi-brand franchisors can build a strong foundation of technology, marketing, and operational support to drive franchise growth
- Adam Sutton
- 1,570 Reads 1 Shares
AI makes franchise disclosure data easier to access, but the competitive advantage is in interpreting information correctly
- Paul Wilbur
- 3,525 Reads 1 Shares
Noble Cause MVP Shak Patel blends business success with hands-on service, supporting soldiers, nurses, and local families
- Kevin Behan
- 2,527 Reads 2 Shares
Structured onboarding, staff retention, and community marketing ensure seamless transitions and consistent performance
- Franchise Update Media
- 2,844 Reads
Mark and Jan Mansfield grew from early Sport Clips adopters to area developers supporting 120 stores across three states
- Kevin Behan
- 3,349 Reads 67 Shares
Childhood friendships evolve into a 36-unit powerhouse built on culture, consistency, and scale
- Kevin Behan
- 2,644 Reads
Strong planning, buyer standards, and support ensure smooth franchise ownership transitions and consistent performance
- Franchise Update Media
- 3,278 Reads 4 Shares
Rick Cseak, the Veteran Entrepreneurship MVP, channels a legacy of service into supporting seniors, families, and his team
- Kevin Behan
- 3,654 Reads 100 Shares
Bryant Greene earns MVP honors by building a high-performing single-brand operation rooted in consistent care
- Kevin Behan
- 2,555 Reads 13 Shares
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